Mobile Insurance & Warranty
It’s more than coverage–it’s peace of mind. Protecting your wireless device with insurance protects your wallet and helps you stay connected. The phone you might have paid $79 or $199 for with a contract could cost as much as $700 to replace while in the middle of that contract. With Asurion Mobile Insurance & Warranty, you’ll be covered for loss, theft, damage, and electrical or mechanical defects even after the manufacturer’s warranty expires, and will receive a replacement device in as soon as one day.
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From no phone to back up and running – overnight.
File a claim online, and we’ll replace your phone in as little as a day. -
Looking for the broadest coverage? Look no further.
Our plans cover loss, theft, damage (even water damage), and more. -
A replacement phone can be expensive. Not if we can help it.
Without insurance, you may incur hundreds in out of pocket costs for a replacement smartphone. -
Lost, damaged, or stolen, we’re here for you.
Your phone, and it’s invaluable content, are protected.
Get reconnected fast. Here´s how it works:
Enroll in mobile phone insurance plan
- From your wireless company, or when you purchase your phone
- Or, enroll online at Asurion.com within 30 days
If something happens, file a claim.
- Select “File Claim” below, 24/7 or give us a call.
- Choose your provider and tell us what happened.
- Choose Method of Payment.
A replacement phone arrives in as little as a day
- A new or remanufactured
phone that has been
rigorously inspected
- Loss, theft or accidental damage of your device–including liquid and physical damage
- Electrical or mechanical defects after the manufacturer’s warranty has expired
- Accessories, which may include one standard battery, car charger, leather case, home charger and earbud if your device is lost, stolen or damaged.
- Claims limit. For example, depending on your carrier, two claims within any consecutive 12 months with a maximum device value of $1500 per occurrence.
- Deductible: A nonrefundable deductible varies by carrier and depends upon the device model for each claim.
- Cancellation: You may cancel your coverage at any time and receive a pro-rated refund of your monthly fee.
- Your provider’s program may vary. Please select your provider for specific details.
Compare Programs for Insurance & Warranty Options
| Manufacturer’s Warranty | Homeowners Insurance | Competitor Warranties | Verizon Mobile Insurance | Verizon Total Equipment Coverage | |
|---|---|---|---|---|---|
| Coverages | |||||
| Loss | ![]() |
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| Theft | ![]() |
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| Damage | ![]() |
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| Water Damage | Sometimes limitations |
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| Electrical or Software Malfunction |
For 1st year | After 1 year & beyond |
After 1 year & beyond |
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| Limits | Typically 2 claims in a 3 year period causes premiums to skyrocket or get cancelled. | 2 – 4 claims in 2 – 4 years |
2 claims in 12 months |
2 claims in 12 months |
|
| Cost | $500+ annually | $99+ annually | $6.99/month | $9.99/month | |
| Deductible | $500+ annually | $99+ annually | $6.99/month | $9.99/month | |
| Additional Protection | |||||
| Backup content | ![]() |
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| Locate, Lock & Erase | ![]() |
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| Defend | ![]() |
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| Tech Support | ![]() |
Actual coverage may vary. Please review the terms and conditions or service contract of the program you are considering for coverage details.
Take their word for it.
To continue improving our already unrivaled customer service, we ask every customer to rate his/her Asurion experience.
5 stars
868,541
4 stars
148,426
3 stars
44,659
2 stars
16,754
1 stars
24,699
Customer Satisfaction Rating

