Asurion Recognized by Microsoft for Customer Excellence

Press Releases

Receives 2014 Productivity Award in Customer Care

NASHVILLE, TENN.
MAR 05, 2014

Asurion, the global leader in technology protection services, is recognized today by Microsoft as the winner of the 2014 Productivity Award in Customer Care as part of the Microsoft Dynamics Customer Excellence Award.The 2014 Customer Excellence Awards, which are presented in 17 categories, recognize and celebrate Microsoft Dynamics customers that have achieved notable accomplishments using their Microsoft Dynamics solution and experienced measurable productivity gains in their customer care and support efforts.“As a high-growth technology company, Asurion is constantly looking to refine our customer experience. Microsoft Dynamics Solutions has enabled us to deliver a world class customer experience, through a streamlined customer engagement integrated with our broad set of device protection tools. I am proud to accept this award from Microsoft alongside our partner, Ignify, on behalf of the Asurion organization and our customers,” said Barry Vandevier, Asurion’s Chief Information Officer.

Established in 1997, the Customer Excellence Awards are awarded each year at the Convergence user conference in the United States. Microsoft Dynamics is a line of financial, customer relationship and supply chain management solutions that help businesses work more effectively.

About Asurion

Asurion helps people protect, connect and enjoy the latest tech – to make life a little easier.  Every day our 19,000 experts help more than 300 million people around the world solve the most common and uncommon tech issues. We’re just a call, tap, click or visit away for everything from getting a next-day replacement of your smartphone, to helping you stream or connect with no buffering, bumps or bewilderment. We think you should stay connected and get the most from the tech you love... no matter the type of tech or where you purchased it.

Learn more about Asurion