Established in 1997, the Customer Excellence Awards are awarded each year at the Convergence user conference in the United States. Microsoft Dynamics is a line of financial, customer relationship and supply chain management solutions that help businesses work more effectively.
Asurion, the global leader in technology protection services, is recognized today by Microsoft as the winner of the 2014 Productivity Award in Customer Care as part of the Microsoft Dynamics Customer Excellence Award.The 2014 Customer Excellence Awards, which are presented in 17 categories, recognize and celebrate Microsoft Dynamics customers that have achieved notable accomplishments using their Microsoft Dynamics solution and experienced measurable productivity gains in their customer care and support efforts.“As a high-growth technology company, Asurion is constantly looking to refine our customer experience. Microsoft Dynamics Solutions has enabled us to deliver a world class customer experience, through a streamlined customer engagement integrated with our broad set of device protection tools. I am proud to accept this award from Microsoft alongside our partner, Ignify, on behalf of the Asurion organization and our customers,” said Barry Vandevier, Asurion’s Chief Information Officer.