Asurion and Frontier Secure Partner to Offer Comprehensive Equipment Protection Plans



Frontier Communications (NASDAQ: FTR) announced that Frontier Secure now offers residential and small business customers comprehensive equipment protection through Asurion, the leading global technology protection company. Frontier Secure protects digital lives through a suite of services that guard against identity theft, ensure 24/7 premium technical support, and offer data security and backup. Now Frontier Secure will offer repair/replacement plans covering most PCs and laptops, gaming consoles, TVs (LED, LCD and Plasma), iPads, eReaders, tablets, printers and more.  No contract is required; customers may obtain coverage for one or more personal devices, their whole home, their offices or small businesses for a simple low monthly fee.

Kelly Morgan, Vice President and General Manager, Frontier Secure, notes “Consumers want connectivity, reliability, cost savings and the peace of mind that comes from knowing valuable electronic equipment is protected.  Frontier Secure Equipment Protection Plans keep the vital electronic equipment relied on by families and small businesses up and running.”  He added that additional savings are realized when Equipment Protection Plans are bundled with other Frontier Secure products and services, all of which are available throughout the United States.

Once customers purchase an Equipment Protection Plan, they receive a dedicated phone number that connects them to U.S.-based claims experts. The claim process is easy for those with home or office equipment and may include a service appointment from a certified professional, and device repair or replacement, depending on the type of equipment and repairs needed.  Laptops, tablets, eReaders, gaming consoles and TVs (37” and under) benefit from express depot service and pre-paid shipping.

Bettie Colombo, spokesperson for Asurion explains, “One in three computers experiences a failure over its useful life.  With Frontier Secure and this product, `fear of failure’ is a thing of the past.”

Frontier Secure offers a full portfolio of products and services to protect every aspect of your digital life, including unlimited cloud Backup & Sharing and 24/7 U.S.-based Premium Technical Support.  For more information, call 1-800-921-8102.

About Asurion

For more than 20 years, Asurion’s innovation and dedication to delighting customers has made it the preferred provider of technology protection to the world’s largest wireless carriers, trusted retailers and popular device manufacturers.

Asurion’s 16,000 global employees support its 305 million consumers with an award-winning experience delivered through products and services that have set the standard in the industry.

The company’s fully integrated, end-to-end solutions, which are customized for its carrier, retail and device manufacturer partners, include premier support that enables consumers to fully utilize their digital devices and products; applications to protect privacy and provide security; and rapid replacement of lost, stolen, damaged, or malfunctioning devices.

When a product is missing or simply doesn’t work properly, Asurion solves the problem with people and processes operating 24 hours a day, seven days a week, speaking six languages, and working across any device, platform, or provider.