Commitment to excellence over the past year has earned Asurion recognition as a 2012 AT&T Supplier Award winner for its support of affiliates of AT&T*, one of the world’s leading data, voice, wireless and Internet services providers
“We are proud of our long-standing tradition of providing unparalleled, innovative products and services to our business and residential customers,” said Tim Harden, president of AT&T Supply Chain and Fleet Operations. “We’re successful on that front in large part thanks to extraordinary suppliers like Asurion that consistently go above and beyond, exceeding our expectations and helping exceed those of our customers as well.”
Asurion was one of only six suppliers to receive the 2012 AT&T Supplier Award for its work in helping AT&T deliver outstanding service to its customers during the past year. Asurion was recognized for its contributions across a broad scope of criteria, including supplier diversity results, creative cost management solutions, teamwork, customer service, product/service performance and sustainability.
“This award is a tribute to the strong relationship between the two companies, a relationship that is delivering outstanding service and support to AT&T customers,” said Cindy Christy, President, Asurion.
“The Asurion and AT&T collaboration has yielded the AT&T Mobile Protection Pack, an innovative product which provides consumers real peace-of-mind, for the life of their device,” said Brian Sullivan, Vice President, Asurion. “This product provides AT&T customers with access to technical support for set-up, “how to” questions, and troubleshooting; the ability to remotely lock and locate a lost phone; and the ability to receive a replacement device – often the next day – in the event the phone is lost, stolen, damaged or malfunctioning. Every day at Asurion we are committed to providing value to AT&T customers.”
As part of its annual Supplier Award Program, AT&T took out a half-page ad in the April 17 edition of The Wall Street Journal to publicly thank the selected companies.
*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.