Press Releases

Asurion and uBreakiFix Offer Free Tech Support to Nashville Students, Parents and Teachers

With Nashville Metro Schools Staying Virtual Until Fall Break, Local Tech Care Company Wants to Help Stressed-Out Nashvillians Navigate Distance Learning


Tech Sanity Hotline information and kids and parent sitting at table

Nashville-based Asurion wants to help ensure local teachers and students stay connected to their virtual classrooms without skipping a beat.  Starting today, the global tech care company has created a Tech Sanity Hotline offering free Expert tech support for teachers and students in the Nashville Metro School District and throughout greater Middle Tennessee.

Students, their teachers and parents can visit or call 1-866-463-3773 Mondays – Saturdays between 8:00 a.m. and 6:00 p.m. local time to quickly connect with an Asurion Expert for fast help with any issues with their home tech at no charge. Through the hotline, Experts can quickly assist with how-to instructions, questions and tips for boosting your internet connection, using Wi-Fi hot spots, slow internet speeds and adding parental controls to a laptop or tablet. Plus, students, teachers and parents with a tablet, laptop, computer or phone that is broken, malfunctioning, has a cracked screen or needs a battery replacement can stop by one of nine participating local uBreakiFix by Asurion stores for a free diagnostic review and, if needed, receive a one-time discount of 20% off a laptop, computer phone or tablet repair. To see participating locations, visit

Asurion’s free Tech Sanity hotline and select discount repairs at local uBreakiFix by Asurion stores will run through October 5th, to accommodate Nashville Metro Schools’ current virtual school schedule.

“A quick look across social media and parents’ groups, and you see how parents and teachers are struggling. The tech challenges really hit home, with one parent even offering to pay someone to log their kids in each morning,” said Sarah Day, VP of Marketing at Asurion. “And this what Asurion does every day through our Home+ service. We have thousands of experts helping people.  We understand that many parents and teachers aren’t tech experts, and our team can make sure tech is working for our hometown students and teachers.”

Comprehensive connected home support is just one of the features Asurion provides through its Asurion Home+ product which repairs, replaces and provides tech support for personal home tech devices and platforms. Asurion already helps over a million customers with tech help each month.

To learn more about Asurion, visit

About Asurion

Asurion is a global tech care company that provides insurance, installation, repair, replacement, and 24/7 support for a wide range of technology, from mobile phones and laptops to household appliances. Our 12,000 experts are available online, on the phone, in store, or can even come to you. Asurion eliminates the fears and frustrations associated with technology to ensure our 300 million customers get the most out of their devices and connections.

Learn more at