Product Innovation Helps Position Retailers as the Go-To, Single-Source Electronics Protection Solution for Small Businesses and Consumers
MAR 10, 2016
Asurion Retail Solutions, a division of global technology protection and support provider Asurion, today announced the launch of unlimited device protection plans to help retailers build stronger, more connected relationships with small businesses and consumers. This first-to-retail product innovation allows retailers to serve as a single-source destination for customers’ protection coverage needs across an unlimited number of devices – purchased from any retailer – to provide shoppers with streamlined, hassle-free repairs across multiple electronics for the home or office.
Through the multiple device protection plan, retailers can help their customers protect all of their eligible devices for a monthly subscription fee. Eligible devices can include new or existing1 laptops, tablets, printers, routers, external hard drives and more. Plus, products can be purchased from any retailer, providing shoppers a true one-stop protection solution for all of their office products regardless of where they were purchased.
“We’re pleased to introduce our new unlimited device protection plans to help retailers provide greater value-add service and deepen their engagement with small businesses and shoppers,” said Rob DiRocco, senior vice president, Asurion Retail Solutions. “Our new plans allow retailers to provide peace-of-mind to their shoppers knowing that all their critical equipment will be repaired or replaced quickly and easily so they can get back to business.”
Fast, Hassle-Free Repairs
The unlimited device protection plans by Asurion provide protection from failures due to accidental damage from handling such as cracked screens, drops and spills for select eligible devices; mechanical and electrical issues; failures due to normal wear-and tear and power surges; plus breakdowns due to internal heat, dust and humidity. Repairs are hassle-free. Simply file a claim and pay a service fee, if applicable. There are no additional charges for shipping, parts, repair fees, etc.
Unlimited device protection is just the latest product protection innovation by Asurion Retail Solutions to help retail clients drive shopper loyalty, increase store visits, improve customer satisfaction and grow share of wallet. Asurion’s comprehensive suite of protection services are supported by robust marketing and branding support – including in-store point-of-sale, store associate training, multi-channel marketing solutions and analytics – to help retailers ensure success of their retail product protection programs.