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Your business. Optimized for success.

From your first customer contact to processing claims for payment, ServiceBench is the tool you need to optimize your business. Work smarter and get paid faster when you integrate your network and manage your workflow using the power of ServiceBench to track and complete every job efficiently.

Customer

Customer

Provide your customers with a convenient, seamless service experience connected with technology.
Technician

Technician

Mobile tools that empower technician to focus on the repair and delighting the customer, while always staying in touch with the office.
Parts

Parts

Streamline your parts operation. Our powerful tool connects all touch points within the supply chain. Provides live insight to part inventory, costs, order status and tracking information.
Performance tracking

Performance tracking

Get real-time visibility into your customers, technicians and claims. Dive deeper on key business processes with dashboards and reporting.
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All in one business management solution

Enables service companies to manage and optimize their entire business.

  • Customer Management and easy to use self-scheduling
  • On-demand reporting and performance metrics
  • Real-time visibility into the status and progress of jobs
  • Manage jobs of all types; In Warranty, Out of Warranty, COD and Service Plans

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Full features your field technicians need

When using the ServiceBench Mobile® app, field technicians are empowered with all the tools they need to do their job in the most efficient manner, all while providing world class customer service.

  • Powerful mobile application with offline capabilities for all technicians
  • Guided workflows ensure techs collects necessary data and provides status updates
  • Keep connected to the customer throughout the service process with notifications, tech tracking and surveys
  • Generate customer invoice and process payment

ServiceBench Mobile app

ServiceBench Mobile®

Our mobile app helps reduce time spent on the job and deliver consistent service experiences by capturing all pertinent information and photos No Internet? No problem. Techs can work all of their jobs offline, too!

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