A few weeks ago, we wrote about our Technology Internship Program. And as those internships wrap up, we were able to chat with a few of our 2016 interns to hear about their summers first-hand; what they learned and experienced, both anticipated and surprising.
Asurion Careers: What has your role been this summer?
Madison (Nashville, TN): I worked as a Technology Analyst and Project Management Intern
Sharon (Nashville, TN): Information Security Intern
Tejas (San Mateo, CA): I am working as a Big Data Engineer Intern
Tommy (Sterling, VA): I worked as a Developer on the Retail team
AC: What’s your “getting an Asurion internship” story? What interested you in the opportunity?
Tejas: I learned about the internship through a career fair held at my school, San Jose State University. The Big Data field interests me a lot, and the fact that Asurion is so heavily investing in Big Data offered me something that I always wanted to do.
Madison: I wanted to find a summer internship in Nashville. I read that Asurion is rated as one of the best places to work in Nashville. After some research, I found the internship program and applied.
Sharon: I was at UT Knoxville’s job fair and recognized one of my classmates at the Asurion booth. We talked about his previous Information Security internship at Asurion, his positive experience, and the great Security team. Since I had become very interested in Security, I decided to leave a resume. I was invited for an interview and met with Asurion’s Campus Recruiter, Stephanie Matias. Not only did she make Asurion seem like a great company to work for, but her personality and likeability greatly added to my decision to attend the onsite interview.
Tommy: I was at one of Virginia Tech’s engineering career fairs, where I met Stephanie. I wasn’t familiar with Asurion, but after hearing more about the company, I gained an interest in what Asurion had to offer. Stephanie represented the company very well and I thought the opportunity to work with other Software Engineers would be a great experience and introduction to the professional IT field.
AC: In a few words, describe your internship experience.
Sharon: enlightening, surprising, informative, enriching
Tejas: exciting, challenging, learning experience
Tommy: inviting, patient, flexible
Madison: reassuring, welcoming, rewarding, fun
AC: Tell us about the projects you participated in. What did you find most interesting? Any surprises?
Tommy: I learned about the platform used to develop software for Asurion’s Call Center Representatives. After learning how the current software functions, I built my own application with the help of my supervisor and other team members. As part of the business case project, we had at least two meetings each week and after eight weeks, traveled to Nashville to present our final product to Barry Vandevier in Nashville. What I found most interesting was how well everyone’s strengths were capitalized and how comfortable everyone was working with each other. No one was afraid to speak up if they wanted to participate in a particular part of the project and both supervisors and team members were open, accessible, and fair, always reminding me to reach out to them if I had any questions.
Madison: I was able to not only shadow different analysts but take the reins on many projects. The most interesting thing I learned was the number of people you interact with just to get a project done. I was surprised to discover that the best analysts aren’t the best because they are just really good at diagraming data flows. They are the best because they understand every role on the team, what the business wants, and they do their job in a way that makes it easier for other team members to do theirs.
Sharon: Throughout my internship, I took part in security monitoring, data forensics, and automation of our team’s processes. I received training on security and the tools we use, which I applied to my work. I was also involved in the intern business case project. The amount of communication between teams and the ability to work together effectively was something that intrigued me greatly.
Tejas: I am currently working on App Categories and the use of cutting-edge technologies, working in an Agile environment, and getting to learn new things excites me a lot. As part of the business case project, we focused on market opportunities, financials, technological innovations, and competitive markets, learning how things actually work in a company and how all the pieces are put together to make a product successful.
AC: What are your post-internship plans?
Madison: I will return to Baylor University to finish my senior year, then I hope to have a job in IT that truly excites and challenges me. I would love to move back to Nashville and live downtown, but would even love to work internationally for a year or two!
Sharon: I will be doing one more semester at UT Knoxville to complete my Bachelors of Science in Computer Science, then hope to return to Asurion for a full-time position on the Security team.
Tejas: I am a Masters student at San Jose State University and have two semesters left before I graduate in May 2017.
Tommy: I plan to go back to Virginia Tech and finish out my senior year, earning my Bachelor of Science degree in Computer Science with a minor in Mathematics. Then, I hope to be back at Asurion full-time with the same team I interned with!