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Gaming console repair

Broken game console? Our trusted experts can help.

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Gaming console repair, controller repair, and no-cost diagnostics from our experts

Having a game console can mean hours of fun—whether you’re playing solo or with friends and family. That’s why our game console repair experts are ready to get your device back up and running fast if it breaks or isn’t functioning properly. They fix most console issues, from a broken disc drive to a disconnected controller. Our experts are also trained to handle all major gaming systems—including PlayStation 5®, Xbox® Series X|S™, and Nintendo Switch®, among others. And we use top-quality parts and equipment provided by the manufacturers.

700+ uBreakiFix® by Asurion or Asurion Tech Repair & Solutions™ stores

Quality repairs, right in your neighborhood

Your gaming console is in good hands

Don’t leave important repairs to just anyone. For over 25 years, Asurion has repaired the devices people rely on most. And we have the reviews to prove it.

Asurion is trusted by 300 million worldwide.
4.6 google rating
4.6 consumer affairs rating
4.5 amazon rating

Need a gaming console repair? Leave it to us

You deserve a game console that works when you need it to. So when things go wrong, our in-store experts are here to help with fast, affordable fixes for your device.

How fast can you fix my gaming console?

At uBreakiFix® by Asurion stores, our game console repair experts can get your device back up and running as quickly as possible—without the hassle—whether your device has water damage, a hardware issue, a broken power button, a battery problem, or simply needs a general checkup. We know your time is valuable. Depending on the device problem and store location, our experts can complete most repairs in 1 hour or less.

How much does a gaming console repair cost?

Not only do we offer fast, convenient, and quality repairs at all of our stores—but they are also affordable. And if you find a better deal at a local competitor, we'll not only match their price, we'll beat it by $5. Because we want you to receive the best service. We also offer free diagnostics—so if you don't know what's wrong with your device, we'll work to figure it out.

We fix most Nintendo Switch issues—fast

Nintendo Switch® not working? We can help. From frozen screens to faulty batteries, our experts can repair your device quickly so you can get back to what’s important. Don’t see your Nintendo Switch issue? Book a general handheld gaming console repair now.

We can fix any Xbox—new or old

Xbox not working? We can help. From overheating systems to controller drift, our experts can repair your device—no matter the model—quickly so you can get back to what’s important. Don’t see your Xbox issue? Book a general handheld gaming console repair now.

We make gaming console repairs easy

Asurion Video

Tech Repair - Store - Local

Stop by your local store, and one of our experts will fix your tech with or without an appointment. Can’t come in? We have nearly 600 mobile repair vans that’ll come to you. 

Tech Repair - Store - Experts

The team at your local store can repair your devices and resolve your tech problems too. Not sure what’s wrong with your device? We’ll diagnose it 
for free.

Tech Repair - Store - Repairs

When customers visit our store, they receive fast, affordable tech repairs—many completed in less than 45 minutes. And most of those repairs come with a limited 1-year warranty.

What can we fix for you today?

About our Asurion gaming console repair services

We’re always among the first to receive new game consoles when they’re released, so we’ll know how to start fixing yours right away. Just bring it to a store near you.

What type of game console repairs and services do you offer?

Why choose Asurion game console repairs?

Who are your experts?

Why is my game console not working?

How do you test for quality?

What can I expect when I visit a uBreakiFix by Asurion or Asurion Tech Repair & Solutions store?

What is your 1-year limited warranty?

What do your experts fix?

Do I need an appointment?

Do you offer free diagnostics?

Having trouble with your gaming console?

Game console won’t start

If your game console won’t start—or if it freezes or crashes midway through your video game—it can be incredibly frustrating. You may need to reset your console, or you may have a hardware issue an expert may need to fix. Visit your nearest uBreakiFix® by Asurion or Asurion Tech Repair & Solutions™ store for a no-cost checkup, and we’ll get you back up and running quickly.

Handheld system screen replacement

Dropping a handheld device—like your Nintendo Switch—is inevitable, and when it happens and the screen breaks, you need someone to provide a high-quality, convenient screen repair. That’s where uBreakiFix® by Asurion and Asurion Tech Repair & Solutions™ come in. Stop by one of our stores so you can get back in the game. We’re here to help.

Handheld system battery replacement

Battery replacement for a game console is quick and easy. We’ll start with a full diagnostic to make sure you don’t have another underlying problem. Over time, batteries naturally deteriorate and may need to be repaired. The older your model, the more likely the battery is to die. Don’t worry though, we have high-quality batteries waiting for you at your local store.

Game console can’t read game discs

Disc drive errors are frustrating, but no matter how old your game console is, these problems are bound to occur. When they do, bring it into a uBreakiFix by Asurion or Asurion Tech Repair & Solutions store near you, and we’ll run a complete diagnostic on your drive to see how extensive the damage is and if it can be fixed.

Bent or broken audio visual ports

Want to reach the next level in your favorite video game? If you’re experiencing audio and video issues, doing so can be nearly impossible. Don’t worry—whether you have faulty or broken HDMI ports or dirt and dust clogging them, fixing your gaming console is simple. Our experts can diagnose the problem for free. Come in and get your system repaired at a local store before it’s game over.

Original game controller not working

Controller drift can happen to anyone. Good thing repairing your device is easy for our team at uBreakiFix by Asurion and Asurion Tech Repair & Solutions. We’ll look at your analog sticks to make sure they aren’t damaged, then we’ll check to see if you have low batteries or incorrect settings. Whatever the issue with your broken or faulty controller, we’ve got your back. Schedule a free checkup today.

Why Asurion and uBreakiFix?

Expert technicians

From frozen systems to broken controllers, our experts have seen it all. They’re trained to fix your game console—and do it fast. Stop by our nearest store. We’re here to help.

1-year limited warranty after repair

Need your game console repaired? If you find a lower published price for the same repair from a local competitor, we'll beat it by $5. We also have a standard 1-year limited warranty that protects your game console and is valid at our hundreds of locations across the country.

Free diagnostics

When you bring your game console to uBreakiFix by Asurion or Asurion Tech Repair & Solutions, the first thing we do is a $0, complete checkup to find the cause of your problems. When we find it, an expert will explain it to you and provide repair options and cost and time estimates. If you give us the go-ahead, we'll get started on your game console repair right away. Don’t worry—we’ll get you back up and running quickly.

Fast game console repairs

We know your time is valuable. Depending on the device problem and store location, our experts can complete most game console repairs as soon as the same day.

*Our repairs come with a 1-year limited warranty, valid at all our locations. The only exceptions are liquid damage repairs or if we’re working on your device through your Original Equipment Manufacturer warranty or some other coverage plan. Then the terms of that coverage would apply.

The Asurion® trademarks and logos are the property of Asurion, LLC. All rights reserved. All other trademarks are the property of their respective owners. Asurion is not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein.