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Asurion Tech Repair & Solutions - Chandler


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4.5
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Asurion imageNo appointments needed
Asurion imageMost repairs done in 45 minutes or less
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What needs to be repaired?

Available Services

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We come to you
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Walk-in repairs
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Repair appointments
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Mail-in repair
Recycle old devices
Recycling provided by Samsung

Have old devices? Bring them in.

We partner with Samsung to securely and responsibly recycle tech.Learn More

What our Chandler customers are saying

OUT OF 422 REVIEWS

4.5

STAR RATING

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(348)

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(25)

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(9)

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(9)

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(31)

Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at our stores above anything else. We want to hear from you!

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SCOTT A.

CHANDLER

Samsung Galaxy Note 20 Ultra 5G

Verified purchase

05.25.2022

Samsung Note 20 Ultra 5G Black Screen of Death

Samsung Note 20 Ultra 5G Black Screen of Death
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BARBARA B.

CHANDLER

iPhone 11 Pro Repair

Verified purchase

05.24.2022

Rose was very helpful and provided prompt courteous service! Thank you Rose!

Rose was very helpful and provided prompt courteous service! Thank you Rose!
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RHONDA D.

CHANDLER

Samsung Galaxy A71 5G Repair

Verified purchase

05.18.2022

My customer service expectations were not met. I took my phone in to the Chandler Az store on Frye rd. on May 3rd. and told the associate Zander that my phone wouldn't charge. He plugged it in at the store and it began to charge. I told him that the cord that came with my phone didn't work then I was able to get the turbo to work for a little while. I was told by the associate that a C to A cord would work and that they had them for purchase. I then asked him why the cords that came with my phone didn't work, and why would I want to buy something out of pocket. That they should be able to give me a cord at no charge. I asked him how long my phone was under warranty and he told me that it was due to expire in three days. May 6th. He told me that they would keep my phone and test it which I agreed to. After a few phone calls back to them to find out if my phone was fixed I finally talked to Rose the manager on about the 5th. She assured me that she would get the charging port from Samsung on overnight delivery and should have it back early the next week. I hadn't heard anything from her or anyone so I went to the store again on May 10th and stood in line behind two girls who was with a male associate there. I stood there for 15 minutes, not once did he say "I will be with you in a moment". I finally got to the counter and told him I was checking to see if my phone has been fixed. He went to the back of the store and I waited at least another 15 minutes. He came back out and told me that their Samsung equipment was down and he didn't know when the tech would be in to fix it. I asked him what should I do? I didn't want to take my phone and risk losing my no charge repair under warranty. He told me I could take it to the Phoenix (Ahwatukee) store. I then asked him to please call them to make sure I would be able to. He dialed and got no answer. I then asked him to call one of the other stores. He said to me "no you can do it. I have customers here. "It got heated and I told him he needed to. I asked him how I supposed to, since I didn't have a phone? "He said your husband does" I then asked him for his Supervisors name. His tone was rude and he said Austin. He scribbled a phone number down that was barely legible. I left the store again without my phone. I found out Rose was the manager when I called back. She was very apologetic and told me that they didn't have the Samsung equipment working, and again asked me if I wanted to pick it up and run it to a store in Mesa that is a 45 minute drive one way from where I live. Finally with a lot of coaxing she said she would see what she could do to see if they could run it there. She would call me back. So called me back on the 13th and told me she took the phone there and it should be fixed and ready for me to pick up on a few hours. I then received a call from another store manager on May 13th and she told me it was fixed and I could pick it up. I went to pick it up on the finally. The associate tried to charge me for the repair and I explained the shabang again. Finally they honored the warranty and I was able to get my phone. Thank goodness it is working!!

My customer service expectations were not met. I took my phone in to the Chandler...

What can we fix for you today?

Why Asurion?

1 year warranty

Most paid repairs are backed by our 1 year, hassle-free warranty. It’s valid at all store locations.

Low Prices

We’ll match any local competitor’s published price for the same repair—and beat it by $5.

Quality Service

Quality Service: When your tech goes wrong, we are here to help—and fast. Most repairs done in 45 minutes or less.

Your tech. Fixed.

We repair the devices you rely on most. Here are some of the issues we can help resolve:

Come to an Asurion store near you

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Stop by our Chandler, AZ store, and one of our experts will fix your tech with or without an appointment. Can’t come in? We have nearly 600 mobile repair vans that’ll come to you. 

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The team at our Chandler, AZ store can repair your devices and resolve your tech problems too. Not sure what’s wrong with your device? We’ll diagnose it for free.

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When customers visit our Chandler, AZ store, they receive fast, affordable repairs—most repairs done in 45 minutes or less. And all those repairs come with a one-year warranty.

Asurion Tech Repair & Solutions™ in Chandler, AZ

Don't want to deal with your broken tech? Looking for a phone screen repair near you? To get the best electronics repair in Chandler, visit your local Asurion Tech Repair & Solutions™ store. Our friendly experts are highly skilled and ready to help. We offer phone repair services, like iPhone® screen replacements and Galaxy repairs, tablet repairs for devices like Surface Pro tablets, game console repairs for your Xbox®, Nintendo Switch™, or PlayStation®, and solutions for all kinds of other electronic issues, too.

Certified pros and free diagnostics

Asurion Tech Repair & Solutions stores provide a 100% free diagnostic to help ensure we offer full transparency throughout the repair process. Whether you use our mail-in services, a curbside drop off or pick-up, or walk in during business hours, trust our skilled professionals for the town's top repair. Prior to all repair services, we offer a free diagnostic exam and repair estimate, and also provide a 1 year limited guarantee for our repairs. Plus our low-price guarantee means we’ll happily match a local competitor’s regularly published price for the same repair, then drop it by a further $5.*

Professional electronics repair in Chandler

At Asurion Tech Repair & Solution stores, we complete every repair utilizing quality parts, made to exact original manufacturer specifications, and partner with Google® and Samsung® as an authorized service provider. Replacement parts from Asurion Tech Repair & Solutions stores are regularly tested for quality assurance, and we pride ourselves on providing a stress-free repair experience for every tech-lover who comes to our store.

Getting back to business

If you depend on your phone, tablet, or computer to watch tv, talk to friends, or finish your work, but it isn’t functioning, you need things fixed fast. We know it can be upsetting when the tech you love stops working correctly, and that's why our experts are here to help you get things working again as quickly as possible. Many of our repair services are completed the same day, often within two hours or less. Phone battery repair, tablet screen replacements, computer virus removal—we can tackle it all. Consider us the one-stop shop for everything phone repair related in Chandler, and bring all your broken tech to us today.

The Asurion Tech Repair & Solutions™ trademark and logo are the property of uBreakiFix Co. All rights reserved. iPhone® and iPad® are the trademarks of Apple Inc. All other trademarks are the property of their respective owners. Asurion Tech Repair & Solutions is not affiliated with, sponsored by, or endorsed by Apple or any of the respective owners of the other trademarks appearing herein.

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