verizon-new benefits old

Device protection is getting an upgrade.

Faster. Easier. More powerful.

Device protection is getting an upgrade.

Faster. Easier. More powerful.

Great news! Beginning July 22, 2021, device protection customers will enjoy faster, easier, and more powerful new benefits. Check out more information about your new benefits below.

Coming Fall 2021

New Device Same Day Delivery & Setup1

Getting a brand new device has never been faster or easier for Verizon Mobile Protect customers. When you order a new device on Verizon.com, you can receive it as soon as the same day – delivered to you by an expert who can set it up for you.

  • Expert delivery, activation, and setup – including photos, wallet, and other data transferred and secured on your new device as soon as the same day you order it
  • Reconfigure your new device settings like properly established backups and security
  • Connect your new device to all other devices like TVs, speakers, printers, and cars
  • Personalized tutorial on new device features and functionality

Simply select the “Same Day Delivery & Setup” option when purchasing on a new device on Verizon.com.

Security Advisor2

Resolve security vulnerabilities that can impact your personal identity and online privacy with 24/7 access to Security Advisor experts via the Digital Secure app.

Security Advisors help you prevent and resolve security breaches. Whether you’re updating your social media settings or addressing a security breach that has already happened, you have expert support whenever you need it. Plus the Security Advisor delivers helpful tips to improve your overall security.

Security Advisor experts can also assist with installing and configuring your security features, including:

  • Wi-Fi security
  • Virus detection
  • Spam call filters
  • ID theft monitoring

Available to Total Mobile Protection and Tech Coach Customers on the date of your next wireless bill after 7/22 (no later than 8/31), and to Verizon Protect customers on 7/22.

Unlimited Device Refresh3

Enjoy longer device life and better performance with deep cleanings and unlimited, expert-led diagnostics to optimize speed and battery life.

  • Fix problems like battery-draining settings and apps as often as you need
  • Improve device speed with optimized settings and storage
  • Unlimited device sanitation with UV lights and deep cleaning of smartphone, cases, screens, charging port and headphone jack

Enhanced Extended Warranty4

Get more repair options for your smartphone and take the hassle out of device malfunctions by utilizing Verizon’s Extended Warranty.

  • Get help fast for unresponsive touch 
screens, charging or audio port issues, and use our troubleshoot tool to identify your device problem issues
  • Use the self-service tool to book a convenient repair appointment as soon as the same day
  • Get expert support at a location convenient to you – whether it’s touchless service at your home or work, or visiting a Verizon authorized repair location

Hands-free tech Support

Tech Coach is now available from your eligible smart home speaker, making it easy to search the web or get support when you don’t have your smartphone on hand.

Get expert help solving a broad range of technology issues from Netflix buffering to resetting your Wi-Fi to smart home automation.

Premium Digital Security5

Download the Digital Secure app to get ID theft monitoring, Wi-Fi protection and security and privacy tools for your devices. Screen your calls with caller ID and block unwanted robocalls.

Available to Total Mobile Protection and Tech Coach Customers on the date of your next wireless bill after 7/22 (no later than 8/31), and to Verizon Protect customers on 7/22.

Continue to enjoy coverage for loss, theft, damage, and post-warranty defects, and all the great features you love today:

Unlimited $29 cracked screen repair 6

Replacement of malfunctioning batteries 4

Same day delivery and setup for replacement devices 7

24/7 access to Tech Coach experts

International shipping 8

Continue to enjoy coverage for loss, theft, damage, and post-warranty defects, and all the great features you love today:

Unlimited $29 cracked screen repair 6

Replacement of malfunctioning batteries 4

Same day delivery and setup for replacement devices 7

24/7 access to Tech Coach experts

International shipping 8