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Welcome to tech support—reimagined

Whether you need live tech support, extended product protection, or a few of our expert tips, we're here to help. And to make things easier, you don’t have to register any product until you’re ready to use it.

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Plans to fit your tech needs

Asurion has protected the devices people rely on most for over 25 years, and it is now providing device protection and tech support services for The Source through two unique plans. Here’s what you need to know about your plan’s benefits:

The Source Extended Protection device coverage and tech support for televisions, computers, tablets, gaming, smart home devices, and more

Extended Protection

This plan covers you against manufacturer defects, normal wear and tear, power surges, and also provides accidental damage from handling coverage for portable devices. If you purchased coverage for a computing or connected device, you also get unlimited tech support for your product and its connection to other devices.

  • Simple claims: Just have your receipt ready when you start your claim so we can register your plan.

  • Access to tech support: weekdays from 8am through 12am ET and weekends from 9am through 10pm ET.

Start a claim
An Asurion expert

Whole Home Tech Support

With this plan, you get unlimited tech support for virtually all of your home tech regardless of where you purchased it.

  • Access to tech support: weekdays from 8am through 12am ET and weekends from 9am through 10pm ET.

Help yourself to our expert tips

Want to get more out of your devices? We have self-serve articles and how-to guides you can access anytime to help solve your tech issues fast. Here’s a few to check out.

See all articles
Learn more about the 8 steps to fix a TV with no sound

8 steps to fix a TV with no sound

Show me how
Read the article on how to fix lag when playing online multiplayer games

How to fix lag when playing online multiplayer games

Read more
Learn about the 5 smart home device must-haves

Building a smart home: 5 of the best smart home devices

Get connected

Frequently asked questionsExtended Protection

What is Extended Protection?

How can I buy Extended Protection?

Which products are eligible for Extended Protection?

What is covered under the Extended Protection plan?

What technical support is provided with my Extended Protection plan?

What is not covered under the Extended Protection plan?

When does my Extended Protection plan start?

How do I file a claim on my Extended Protection plan?

How does tech support work?

Where can I find the Terms of Service for my Whole Home Tech Support plan?

How do I cancel, if needed?

Whole Home Tech Support

What is Whole Home Tech Support?

How can I buy Whole Home Tech Support?

What technical support is provided with my Whole Home Protection plan?

How does tech support work?

Where can I find the Terms of Service for my Whole Home Tech Support plan?

How do I cancel, if needed?