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Boost your network’s performance

With AT&T HomeTech Protection, customers in select areas have access to Asurion Experts who can optimize your Wi-Fi network and keep it running faster, longer.

Need help with your Wi-Fi network?

Good news: AT&T HomeTech Protection customers get two in-home visits every 12 months where our Asurion Experts help optimize your Wi-Fi network, boost its speed, and troubleshoot any connection issues—at no extra cost.

Devices we can connect

Setting up your tech doesn’t have to be complicated. As part of your plan, our Asurion Experts can help connect some of your favorite devices, including:

smart hub

Smart hubs


streaming media players

Streaming media players

wireless router

Wireless routers

wireless printer

Wireless printers

How it works

Woman talking on a cell phone

Call 866-642-4170 to schedule an appointment time that works for you.

Woman talking on a cell phone

An Asurion Expert will come to you and assess your Wi-Fi network and connected devices.

A senior woman sitting on a couch smiling at her device

You can sit back and enjoy faster Wi-Fi for your connected home tech.

Here's what you need to know

Check our frequently asked questions or give us a call at 866-642-4170 to find out more.

What’s included in the in-home visit network assessment?

Will an Asurion Expert confirm my in-home visit after I’ve booked an appointment?

What if I need to reschedule or cancel an existing appointment?

During my appointment, can I also get help installing a device?

When are In-Home Visit appointments available?

How are Asurion Experts ensuring customer safety during appointments?

Are there any other details I need to be aware of before my appointment?

How many visits do I get?

Which devices are eligible for in-home support and troubleshooting?

Ready to schedule an in-home visit?

Call 866-642-4170