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Asurion Tech Repair & Solutions - Dekalb

4.8
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Your tech. Fixed.

We repair the devices you rely on most. Here are some of the issues we can help resolve:

Why Asurion?

1 year warranty

Most paid repairs are backed by our 1 year, hassle-free warranty. It’s valid at all store locations.

Low Prices

We’ll match any local competitor’s published price for the same repair—and beat it by $5.

Quality Service

Quality Service: When your tech goes wrong, we are here to help—and fast. Most repairs done in 45 minutes or less.

Come see the best of Asurion at our stores

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Stop by our Dekalb, IL store, and one of our experts will fix your tech with or without an appointment. Can’t come in? We have nearly 600 mobile repair vans that’ll come to you. 

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The team at our Dekalb, IL store can repair your devices and resolve your tech problems too. Not sure what’s wrong with your device? We’ll diagnose it for free.

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When customers visit our Dekalb, IL store, they receive fast, affordable repairs—most repairs done in 45 minutes or less. And all those repairs come with a one-year warranty.

Recycle old devices
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Have old devices? Bring them in.

We can securely erase and recycle your tech.Learn More

What our Dekalb customers are saying about iPhone repair services

OUT OF 136 REVIEWS

4.8

STAR RATING

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(123)

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(5)

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(1)

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(1)

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(6)

Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at our stores above anything else. We want to hear from you!

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CHERYL A.

DEKALB

iPhone X Repair

Verified purchase

06.01.2022

Excellent service. On a Sunday too.

Excellent service. On a Sunday too.
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TAYLOR H.

DEKALB

iPhone 11 Repair

Verified purchase

03.04.2022

I honestly never do ratings but I feel like this one is worth it. I have never been to a ubreakifix but I had dropped my phone and cracked the screen pretty badly so I wanted it to get fixed. When I got there everything seemed fine to me I gave them my phone told them what I wanted to repair my screen. The tech made sure the camera was working (which it was) he then made a phone call on my phone and told me he wanted to make sure the phone functions properly. He said it would be about a 2 hour repair and they would call my husband when it was ready to be picked up. My husband never got a phone call which was fine. But this is where my rating comes into play. I picked up my phone which seemed to function fine. But I typically keep my volume off my phone except in the mornings. I had a busy night so I was not on my phone hardly at all the rest of the night. That morning I noticed my ear speaker was not working. I had a phone call and could not understand the person on the other end because of how bad the speaker sounded. I went back to the store once they opened and told them about the speaker. I then was told I would have to pay (a discounted price) $50 to get the speaker repaired because they did not run any function tests on my phone prior to repairing the screen. I was annoyed because I had been on the phone right before getting the screen repaired and I had no issues with the speaker. But because they failed to do a function test on my phone I had no prof of this happening while getting the screen repaired. I decided to call a different location to see how they would have handled the situation. Through talking with him I found out that they are supposed to go through a check list with you going through the function test together and then you sign paperwork before them fixing your device. I did not go through any check list (other than him checking the camera and doing the phone call) and did not sign anything at all. I was also supposed to sign the receipt after picking up my phone after they show me it works which I was never told to do. I was handed my phone and my receipt and was never asked to sign anything. He said that was breaking store policy so I should call corporate. I have never done anything like this but I also thought it was worth it to hopefully get this taken care of. Through my talk with corporate I was told the best they could do is to have me pay the $50 to get it repaired because that was already a big discount. I decided I would just pay it and be done and just not go back but when I went back to the store they did not have it in stock. So I called the other store I had gotten help from before and they were super nice and very helpful. They then informed me that the speaker that I would get replaced does not have the compatibility to use faceID so I would lose that function on my iphone11. I use that through out some apps and decided I would just go to Apple to get this fixed. I was glad they told me that because the Dekalb location did not tell me that. Over all my experience with this Dekalb location was not good at all. Not only did I pay the $179 to get my screen replaced but now I’m probably going to have to pay $200 or more to get this speaker replaced for something that I didn’t even do but because they failed to do the function test I am now screwed over. I’m never going back here again and highly recommend people to not go here unfortunately.

I honestly never do ratings but I feel like this one is worth it. I have never...
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MARIO M.

DEKALB

iPhone 7 Repair

Verified purchase

11.17.2021

I really like how did you fix my iPhone screen

I really like how did you fix my iPhone screen

What can we fix for you today?

iPhone repair in Dekalb, IL from Asurion Tech Repair Solutions™

Our store offers repairs for a variety of electronic devices, including Google®, Samsung®, and Apple® phones, and we encounter iPhone® repairs regularly. Adore using your iPhone ® smartphone? Ultra-attached to your iPhone XS®? If anything happens to your precious phone, you don't need to toss the device you count on. Instead, take it over to your nearest Asurion Tech Repair Solutions™ store for a same-day Apple® repair in Dekalb.

Experts in electronics and iPhone repair

Has your iPhone XR® stopped responding? Dealing with liquid damage? We’ve all been there. Our repair pros are highly skilled, and can resolve your electronic issues quickly and effectively. Our crystal-clear repair process helps ensure our customers understand exactly what the issue is, the cost for a repair, and how long it will take. Our repair pros are the top in town at tackling tech issues, and our complimentary diagnostic helps our customers make a fully informed decision about their phone repair ahead of time.

Trusted service, quality components

Your phone is a crucial component of everyday life–most people can't stand being away from theirs. Which means when something goes wrong and your cell is out of commission, it can be a disaster. Fortunately, we’re here to help with whatever smartphone, Google Pixel, or iPhone repair in Dekalb you need. Asurion Tech Repair Solutions stores work hard to ensure safety and quality, and use genuine Apple® components whenever possible for repairs. Our techs have repaired a lot of iPhones already, and are a reliable provider for all types of tech support and service. We complete a free diagnostic to find out what's really wrong with your device and let you know what steps are next to fix it.

If your tech isn't working, trust our techs to expertly diagnose your problem and get your phone running again. At Asurion Tech Repair Solutions, our repairs are backed by a limited 1 year guarantee, so you're covered even if issues arise after the fact. And with the convenient location of Asurion Tech Repair Solutions in Dekalb, most repairs benefit from service the same day, and many simple repairs can even completed while you wait.

Great rates and great service

We're proud of our Apple repair services, and want nothing less than complete customer satisfaction. When you work with our techs, we want your experience to be extraordinary in all aspects, including affordability. That’s why we also offer a low-price guarantee. If you find a competitor with a cheaper regularly published price for the same iPhone repair in Dekalb, we’ll match it, then beat their cost by $5.

Why Asurion Tech Repair Solutions?™

It's nice to have choices. Instead of buying a new phone, get the one you love fixed. We fix all types of the iPhone®, from the newest models to the tried and true model that's been a crowd-pleaser for ages. Whether your smartphone issues involve a broken speaker on your otherwise reliable iPhone 11® or a cracked iPhone XR® screen, we've got things covered.

Ready to find out what we can fix for you? Start your repair today.

The Asurion Tech Repair & Solutions™ trademark and logo are the property of uBreakiFix Co. All rights reserved. iPhone® and iPad® are the trademarks of Apple Inc. All other trademarks are the property of their respective owners. Asurion Tech Repair & Solutions is not affiliated with, sponsored by, or endorsed by Apple or any of the respective owners of the other trademarks appearing herein.

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