Important updates are coming your way
On October 20, 2025, we’re rolling out changes and a new benefit to your AT&T Protect AdvantageSM plan.1
1 Only applies to enrollments on or after February 24, 2022.
Plan benefits vary by program. View Terms and Conditions for details.
What's coming
The communication you received details changes to your plan, including the plan name, monthly charge, and deductibles or services fees. These updates apply to all plans.
- New benefit: Same Day Pickup for replacement devices at select uBreakiFix® by Asurion stores.3
What’s leaving
The AT&T Photo Storage app is being discontinued. Download your stored photos and videos today.
Continue enjoying these benefits
Unlimited number of claims
$0 screen repair for eligible devices²
Same-day replacement and setup³
Unlimited battery replacement⁴
ProTech expert support
And more!
Take advantage of your AT&T Protect Advantage benefits
You've protected your phone, now protect your home tech
Coverage, expert help, and more for your tech. Only a few taps away with AT&T HomeTech Protection.
Thank you for being an AT&T Protect Advantage customer
For questions, please call Asurion Customer Care. You can also go to the Terms and Conditions page for more details.
1 Plan benefits vary by program. Go to Terms and Conditions for details.
2 Select devices are eligible for repair. Visit phoneclaim.com/att for current list of eligible devices. Repairs are available in select locations, based upon parts and technician availability, and other criteria. If a device requires multiple types of repair, for example cracked screen and back glass repair, the device must qualify as an eligible device for each of the needed repairs, or the device will be replaced (replacement deductible/service fee applies).
3 Same Day Replacement: Available for select devices in select areas and is subject to parts and technician availability. For Same Day Delivery, claims must be filed and approved by 4pm. For Same Day Pickup, claims must be filed and approved by 5pm. Eligibility is determined at the time of claim approval and is contingent on certain criteria.
4 Subject to eligible wireless phones outside of manufacturer’s warranty period that power on but fail to hold an adequate charge after diagnostic testing. Available for select devices in select areas. Battery replacements come with a 60-day limited warranty.