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We have thousands of U.S. based tech experts available 24/7 to help solve a variety of tech troubles. Whether you or your family need help installing a software update or simply taking better photos, our experts are available by chat, call or email. And each expert is backed by a robust network of data to support the tech you use at work, at home or on the go.
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How to file a claim
Losing or breaking your smartphone is extremely frustrating. Mobile device protection is important in case your phone were to meet one of these unfortunate fates. Filing a claim for a replacement device with Asurion is quick and easy, getting you reconnected fast.
Below are ratings and reviews from Asurion mobile insurance customers, who we helped recover from cracked screens, water damage, and even lost or stolen smart phones. With Asurion protection plans, customers were back up and running with a replacement phone quickly. In fact 96% of replacement devices are shipped the next business day.