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Losing or breaking your smartphone is extremely frustrating. 1 in 4 people will have their phone lost, stolen or damaged this year*. Therefore, mobile device protection is important in case your phone were to meet one of these unfortunate fates. Filing a claim for a replacement device with Asurion is quick and easy, getting you reconnected fast.
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Q: I just bought a new phone. What’s the difference between phone insurance and warranty options?
Congratulations to our very own Kimberly Stephan-Tate for winning the Nashville LGBT Chamber Samuel Folker Business Leader of the Year award!
Q: I just bought a new phone. What's the difference between phone insurance and warranty options?
What's the Difference: Phone Insurance vs. Warranties
asurion.com
So, you’ve got a new phone. Figuring out the difference betweenl phone insurance and warranties isn’t exactly as fun as picking out a new phone, but…
Tried to file a claim twice on a broken device I have. I’ve been using this broken phone for days. For some reason the claim kept getting denied 🙅🏾♂️, I’m going to report this. If someone is paying insurance for a service you can’t deny that service. This is truly unacceptable. Claim number is 438806298. Is there any other insurance provider out there?
Dropped my insurance😡 filed 2 claims in a year!! Had this mess on phones for 14 yrs😩 paid enough to buy several i phones!! And on top of that first deductible 125, second one was 225🤑🤑 now my bill for this month?? 454😡 thank you asurion😳😳😳
Don't go thru here cuz i sent them a broken phone back in Feb to get refund an ive still never even seen the money or got the phone back. Its just floating out there somewhere an no one knows where so im out $150. Ive accepted that lose an moved on!! Lesson learned!!
29 and can’t find fulfillment
I did the same. I sent a broken phone back a year ago and never heard a word from them , I called them and they said they didn't know where it was.
If a lost phone is found, is the owner able to get their deductible back if they return one of the phones
So many upset customers, doesn't this company get the point that something is SERIOUSLY wrong. Shady business!!! I smell a "going out of business" soon. Yes Ive pm about my issue, dont even have the decency to reply.
Just wish there were options for protection for unlocked devices.
I filed a claim through them once. Shattered my iPhone. Next day I had a new in the box phone. No issues. I would deal with them again.
Had to go with legal matters against Asurion. The way they handled my account and claim was very poorly done. I had documentation and court documents to send to them and they denied me. Instead chose to take my money monthly and not grant me service. This company is downright horrible.
We need a better insurance company for our phones. This place is full of 💩 all the time. Wasting my time & money with them . We are very disappointed...
if they have the part to fix that broken screen. have been waiting weeks!
