Important updates are coming your way
On October 20, 2025, we’re rolling out changes and a new benefit to your AT&T Protect AdvantageSM for Business plan.1
1 Only applies to enrollments on or after February 24, 2022.
Plan benefits vary by program. View Terms and Conditions for details.
What's coming
The communication you received details changes to your plan, including the plan name, monthly charge, and deductibles or services fees. These updates apply to all plans.
- New benefit: Same Day Pickup for replacement devices at select uBreakiFix® by Asurion stores.3
What’s leaving
The AT&T Photo Storage app is being discontinued. Download your stored photos and videos today.
Continue enjoying these benefits
Unlimited number of claims
$0 screen repair for eligible devices²
Same-day replacement and setup³
Unlimited battery replacement⁴
ProTech expert support
And more!
Take advantage of your AT&T Protect Advantage benefits
Thank you for being an AT&T Protect Advantage for Business customer
For questions, please call Asurion Customer Care. You can also go to the Terms and Conditions page for more details.
1 Plan benefits vary by program. Go to Terms and Conditions for details.
2 $49 deductible applies. Each screen repair will count towards your claim limits. Limited to eligible devices in select areas. Newly launched device models may not be eligible for repair. Visit att.com/prepaidprotection or call 866-727-1998 to check current eligibility. Same day repair option depends upon claim approval time and technician availability. Repairs are performed by an Asurion-certified technician and come with a 12-month limited warranty. Repairs may use new or refurbished parts; may contain original or non-original manufacturer parts; and may void the manufacturer warranty. Some phone models may not be eligible for screen repair (i.e. Tiers A and B are not eligible for screen repair). Eligible devices and available areas are both subject to change any time.
3 Claims fulfilled with a replacement device and approved by 11:59pm CT will be shipped and, in most cases, delivered the next day. Deliveries to Alaska, Hawaii, Puerto Rico and U.S. Virgin Islands cannot be shipped for next-day delivery. Claims may be fulfilled with a new or refurbished phone, of the same model or other model of like-kind and quality, and may be previously opened, used, refurbished or re-manufactured, and/or may contain original or non-original replacement parts. Colors, features and accessory compatibility are not guaranteed.