Skip to main content
Man looks at his smartphone

Important updates are
coming your way

On October 20, 2025, we’re rolling out changes and a new benefit to your AT&T Protect AdvantageSM for Business plan.1

Access my benefitsGet tech supportStart a claim

1 Only applies to enrollments on or after February 24, 2022.

Plan benefits vary by program. View Terms and Conditions for details.

woman holding phone

What's coming

The communication you received details changes to your plan, including the plan name, monthly charge, and deductibles or services fees. These updates apply to all plans.

  • New benefit: Same Day Pickup for replacement devices at select uBreakiFix® by Asurion stores.3

What’s leaving

The AT&T Photo Storage app is being discontinued. Download your stored photos and videos today.

Nest step: Download your files

Continue enjoying these benefits

Unlimited number of claims shield checkmark icon

Unlimited number
of claims

$0 screen repair for eligible devices phone icon

$0 screen repair for eligible devices²

Same-day replacement and setup stopwatch icon

Same-day replacement and setup³

Unlimited battery replacement battery icon

Unlimited battery replacement⁴

ProTech expert support headset icon

ProTech expert support

And more! plus sign icon

And more!

Take advantage of your 
AT&T Protect Advantage benefits

Thank you for being an AT&T Protect Advantage for Business customer

For questions, please call Asurion Customer Care. You can also go to the Terms and Conditions page for more details.

Call 866.848.1287

1 Plan benefits vary by program. Go to Terms and Conditions for details.

2 Select devices are eligible for repair. Visit phoneclaim.com/att for current list of eligible devices. Repairs are available in select locations, based upon parts and technician availability, and other criteria. If a device requires multiple types of repair, for example cracked screen and back glass repair, the device must qualify as an eligible device for each of the needed repairs, or the device will be replaced (replacement deductible/service fee applies).

3 Same Day Replacement: Available for select devices in select areas and is subject to parts and technician availability. For Same Day Delivery, claims must be filed and approved by 4pm. For Same Day Pickup, claims must be filed and approved by 5pm. Eligibility is determined at the time of claim approval and is contingent on certain criteria.

4 Subject to eligible wireless phones outside of manufacturer’s warranty period that power on but fail to hold an adequate charge after diagnostic testing. Available for select devices in select areas. Battery replacements come with a 60-day limited warranty.