Tech problems are no problem
Share your tech trouble
Select your device and fill us in on what’s going on.
Leave it to the pros
Once approved, we’ll start on your quick repair, replacement, or reimbursement.
Get live updates
Track every step of the way. You’ll be back to streaming soon.
Questions? We’re here to help.
Check out our frequently asked questions or view your Terms and Conditions.
What’s not covered under the plan?
Do I need to register my product?
When does my plan start?
How long will my plan cover my products?
How do I start a claim?
Is there a waiting period before I can start a claim?
What's my coverage limit?
How do I get a return label?
What do I do with my old device?
How do I find my model or serial number?
What is a tech care plan?
Can I change or swap phones as much as I want?
How do claims work?
My device is broken now but I’m not enrolled yet—is that covered by this plan?
Can I cancel my plan?
Asurion is trusted by 300 million worldwide.
