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Microsoft devices

Start or track your Asurion Home+ claim

Claims don’t have to be complicated. Microsoft and Asurion have partnered to make the process easy.

Peace of mind with Asurion Home+

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Reliable coverage

Your eligible devices are covered against breakdowns due to normal wear and tear, power surge damage, defects in materials and manufacturing, and drops, cracks, and spills for eligible devices.

Simple claims

When you’re enrolled in Asurion Home+, you can start a claim easily online or by phone. It only takes a few minutes—but there may be a service fee to submit.

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Quick fixes

Our experts will get you back up and running fast. Depending on the issue,  we'll try to fix your Xbox, but if we can’t, we’ll replace it or reimburse you for it as soon as possible.

Asurion is trusted by 300 million worldwide.
4.6 google rating
4.6 consumer affairs rating
4.5 amazon rating

Frequently asked questions

What is Asurion Home+?

When does my Asurion Home+ coverage start?

Is there a limit on how many of my household products are covered by an Asurion Home+ plan?

What electronics are covered by an Asurion Home+ plan?

My device is broken now, but I'm not enrolled yet—is that covered by an Asurion Home+ plan?

What types of failures are covered by Asurion Home+?

Does Asurion Home+ cover Accidental Damage from Handling (ADH) failures?

Does homeowner’s or renters' insurance already cover my electronics?

Where can I find the Terms and Conditions for Asurion Home+?

How do I cancel Asurion Home+?

Does Asurion Home+ cover my mobile device?