Start, resume, or track your NRG Protects claim
Claims don’t have to be complicated. With NRG Protects, the process is easy. Call 866-354-9306 for tech support.
Peace of mind with NRG Protects
Reliable coverage
Your eligible devices are covered against breakdowns due to wear and tear, power surges, defects, and drops, cracks, and spills for portable handheld devices. View Terms and Conditions for more info.
Simple claims
When you’re enrolled in a NRG Protects plan, you can start a claim by phone. It only takes a few minutes—but there may be a service fee or deductible per approved claim.
Quick fixes
Our experts will get you back up and running fast. Depending on the issue, we'll try to fix your product, but if we can’t, we’ll replace it or reimburse you for it as soon as possible.
Asurion is trusted by 300 million worldwide.
