AT&T Protect Advantage

On October 20, 2025, we’re rolling out changes and a new benefit to your AT&T Protect Advantage plan.

1 Only applies to enrollments on or after February 24, 2022.

Plan benefits vary by program. View Terms and Conditions for details.

What's coming

The communication you received details changes to your plan, including the plan name, monthly charge, and deductibles or services fees. These updates apply to all plans.

New benefit: Same Day Pickup for replacement devices at select uBreakiFix by Asurion stores.

What’s leaving

The AT&T Photo Storage app is being discontinued. Download your stored photos and videos today.

Next step: Download your files

Continue enjoying these benefits

Unlimited number of claims

$0 screen repair for eligible devices²

Same-day replacement and setup³

Unlimited battery replacement⁴

ProTech expert support

And more!

Take advantage of your  AT&T Protect Advantage benefits

You've protected your phone, now protect your home tech

Coverage, expert help, and more for your tech. Only a few taps away with AT&T HomeTech Protection.

Learn more

Thank you for being an AT&T Protect Advantage customer

For questions, please call Asurion Customer Care. You can also go to the

Terms and Conditions page for more details.

Call 866.848.1287

1 Plan benefits vary by program. Go to Terms and Conditions for details.

2 Select devices are eligible for repair. Visit phoneclaim.com/att for current list of eligible devices. Repairs are available in select locations, based upon parts and technician availability, and other criteria. If a device requires multiple types of repair, for example cracked screen and back glass repair, the device must qualify as an eligible device for each of the needed repairs, or the device will be replaced (replacement deductible/service fee applies).

3 Same Day Replacement: Available for select devices in select areas and is subject to parts and technician availability. For Same Day Delivery, claims must be filed and approved by 4pm. For Same Day Pickup, claims must be filed and approved by 5pm. Eligibility is determined at the time of claim approval and is contingent on certain criteria.

4 Subject to eligible wireless phones outside of manufacturer’s warranty period that power on but fail to hold an adequate charge after diagnostic testing. Available for select devices in select areas. Battery replacements come with a 60-day limited warranty.