Skip to main content
Family in living room

An important update is
coming your way

On October 20, 2025, we’re rolling out a change to your AT&T Protect AdvantageSM for 1 or 4 plan.1

Call 866.848.1287

1 Only applies to enrollments on or after February 24, 2022. Plan benefits vary by program. View Terms and Conditions for details.

Friends taking selfie at an outdoor table

A quick look at what's ahead

The AT&T Photo Storage app is being discontinued. Download your stored photos and videos today.

Next step: Download your files

Continue enjoying these benefits

$0 screen repair for eligible devices phone icon

Screen repair for eligible devices²

Same-day replacement and setup stopwatch icon

Same-day replacement and setup³

Unlimited battery replacement battery icon

Unlimited battery replacement⁴

ProTech expert support headset icon

ProTech expert support

Cheers in the kitchen

Unlock more when you switch to the newest AT&T Protect Advantage

  • Unlimited number of claims
  • $0 screen repair for eligible devices

Switch now Learn more

Thank you for being an AT&T Protect Advantage customer

For questions, please call Asurion Customer Care. You can also go to the Terms and Conditions page for more details.

Call 866.848.1287

1 Plan benefits vary by program. Go to Terms and Conditions for details.

2 Select devices are eligible for repair. Visit phoneclaim.com/att for current list of eligible devices. Repairs are available in select locations, based upon parts and technician availability, and other criteria.

3 Same Day Replacement: Available for select devices in select areas and is subject to parts and technician availability. For Same Day Delivery, claims must be filed and approved by 4pm. For Same Day Pickup, claims must be filed and approved by 5pm. Eligibility is determined at the time of claim approval and is contingent on certain criteria.

4 Subject to eligible wireless phones outside of manufacturer’s warranty period that power on but fail to hold an adequate charge after diagnostic testing. Available for select devices in select areas. Battery replacements come with a 60-day limited warranty.