logo
logo
Skip to main content

Start or resume your Allied Warranty claim

Claims don’t have to be complicated. With Allied Warranty, the process is easy. Call 866-354-9309 for tech support.

Get tech support
Start a claim

Terms and Conditions

Peace of mind with Allied Warranty protection

Reliable coverage 

Your eligible devices are covered against breakdowns due to wear and tear, power surges, defects, and drops, cracks, and spills for portable handheld devices. View Terms and Conditions for more info.

Quick fixes

Our experts will get you back up and running fast. Depending on the issue,  we'll try to fix your product, but if we can’t, we’ll replace it or reimburse you for it as soon as possible.

Simple claims

When you’re enrolled in an Allied Warranty plan, you can start a claim by phone. It only takes a few minutes—but there may be a service fee or deductible per approved claim.

Asurion is trusted by nearly 230 million worldwide.
4.6 google rating
4.6 consumer affairs rating
4.5 amazon rating

Frequently asked questions

After enrollment into your program, there is a 30 day waiting period before filing a claim.
To file a claim, call 866-354-9309. Be sure to have the make and model of your device available, and have a method of payment for your deductible on hand. After you submit your claim, you should receive an email with tracking and shipping information.
You are required to return your damaged or defective device using the pre-paid shipping label provided with the replacement device.
Our goal is to replace your device with your same make and model. However, some models may not be available. In this situation, we do our best to match feature functionality and other device qualities in determining the replacement you will receive.
Depending on availability, you may receive a device of like-kind and quality.


Claims may be fulfilled with a new or refurbished replacement device.


Device color, brand, model and features may be different and accessory compatibility is not guaranteed.
When filing a claim, you should have the make and model of your device available, as well as a method of payment for your deductible on hand. We accept Visa, MasterCard, American Express, and Discover as online forms of payment.
After enrollment into your program, there is a 30 day waiting period before filing a claim.
Our goal is to replace your device with your same make and model. However, some models may not be available. In this situation, we do our best to match feature functionality and other device qualities in determining the replacement you will receive.
Depending on availability, you may receive a device of like-kind and quality.


Claims may be fulfilled with a new or refurbished replacement device.


Device color, brand, model and features may be different and accessory compatibility is not guaranteed.
To file a claim, call 866-354-9309. Be sure to have the make and model of your device available, and have a method of payment for your deductible on hand. After you submit your claim, you should receive an email with tracking and shipping information.
When filing a claim, you should have the make and model of your device available, as well as a method of payment for your deductible on hand. We accept Visa, MasterCard, American Express, and Discover as online forms of payment.
You are required to return your damaged or defective device using the pre-paid shipping label provided with the replacement device.
Terms and Conditions
Asurion Logo
Terms of Use
Privacy Policy
Sitemap
©Asurion 2026