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Woman sitting on a couch with a child, working on her laptop

Tech trouble? Start or track a claim now

Claims don’t have to be complicated—Asurion has made the process easy. Just grab your receipt, give us a call, and we’ll register your plan and take care of the rest.

When your device malfunctions, we’ve got your back

Our claims process makes it easy to get your devices repaired fast. Here’s why:

Extended protection

Enjoy peace of mind knowing your eligible device is covered in the event of a power surge, device malfunction, electrical or mechanical failure, and normal wear and tear.

Simple Claims

What good is a protection plan if it’s a hassle to use when you need it? At Asurion, we make it fast and easy to start a claim.

Quick repairs

Our experts help get you back up and running as quickly as possible. And if we can't repair your product, we'll replace it or reimburse you for it.

Chat bubbles coming from a smartphone with example chats such as "Why are my apps loading so slowly?", "My smart speaker is ignoring me", and "I need help setting up my router"

Need help? We're here for you

Our experts can provide help when you need it most. Ready to start a claim? You can call us at
855-359-8324
on weekdays from 8 a.m. through 12 a.m. ET and on weekends from 9 a.m. through 10 p.m. ET. It only takes a few minutes to start a claim.