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How to reset your Airpods Max

You're getting ready to hit the pavement for your morning run with your AirPods® Max when suddenly, they start acting up. The sound quality is not quite right and the connection seems spotty. It happens to everyone, yet it makes it no less annoying when it gets in the way of your workout. Luckily, a quick reset should do the trick.

At uBreakiFix® by Asurion, our experts have the tech know-how to get you—and your run—back on track. From device to protection to showing you how to connect two pairs of Airpods® to your device, we've got you covered. Here are the simple steps to reset your AirPods Max. 

Reasons to reset your AirPods Max

Resetting your AirPods Max erases your headphone’s ties to devices to which it was previously connected, allowing you to re-pair them to your phone or tablet. Resetting your headphones can also help address several issues:

  • Connectivity problems: If your AirPods are having trouble connecting to your device, a reset might help.
  • Audio glitches: Sometimes, audio can become distorted or fail to play. Resetting can often fix these issues.
  • General troubleshooting: A reset can be a quick and effective solution for various other malfunctions.

How to reset your AirPods Max

Three simple steps will reset your AirPods Max and get them reconnected: 

  1. Charge Your AirPods Max to ensure they have enough battery life to go through the reset process.
  2. Locate the noise control button and the digital crown on your AirPods Max. Press and hold both simultaneously for about 15 seconds. Keep holding the buttons until the LED at the bottom of the right earcup flashes amber. Your AirPods Max will restart.
  3. After the reset, pair your AirPods Max with your device again by placing them near your device and following the on-screen instructions.

If you've tried these steps and still need a little help, we're right around the corner. Schedule a repair at the nearest uBreakiFix® by Asurion store and our certified experts can get your device back up and running as soon as the same day.

*The Asurion® trademarks and logos are the property of Asurion, LLC. All rights reserved. All other trademarks are the property of their respective owners. Asurion is not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein.*

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