How to use Wi-Fi Calling on your phone

Have you ever found yourself in a spot with a weak cellular signal, struggling to make a call? Or maybe you've been curious about that "Wi-Fi Calling" setting on your phone but haven't ventured to turn it on. Whether you're a tech enthusiast or just looking to make a call, the Wi-Fi calling feature promises connectivity even when traditional cell signals fall short.

At Asurion, we find and fix any issue—fast. Whether you've got an iPhone that won't update or you're not receiving texts, our experts can help. Here's our guide to Wi-Fi Calling on your mobile device.

Why can't I make calls on my phone?

There are several reasons you might experience trouble making calls on your phone. Common culprits include:

Poor cellular service
Issues with your phone's network settings
Outdated software
Network outage
Cellular tower is down
You're in a remote location

These issues can be incredibly frustrating when you need to make an urgent call or expect important news. Fortunately, Wi-Fi calls offer a reliable alternative to staying connected even in areas where cell service is notoriously spotty.

What is Wi-Fi Calling?

Wi-Fi Calling is a feature that allows you to make and receive phone calls over a wireless network, bypassing the need for a traditional cellular connection. This technology integrates with your phone's native dialer, meaning you can use it just as you would for a regular call—no additional charges or apps required. One of the greatest advantages of Wi-Fi calling is its ability to enhance call quality and reliability, particularly in indoor locations where cellular signals often struggle to reach.