What to do when YouTube TV live guide is not showing

⚡ Fast fix

• Switch tabs and return to Live. Sometimes the guide just needs to reload.
• Restart the app. Fully close and reopen YouTube TV.
• Restart your device. A full reboot often restores the guide.
• Still blank? Check for updates or reinstall the app.

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You open YouTube TV®, head to the Live tab to see what’s on—and it’s just… blank. No channels. No listings. Nothing. It’s one of those moments where you stare at the screen thinking, “Wait, where did everything go?”

If your YouTube TV live guide is not showing, don’t panic. The guide itself usually isn’t broken. It just didn’t load properly. Asurion Experts help troubleshoot streaming hiccups like this all the time, and most of the fixes take less than a few minutes.

Why is the YouTube TV live guide not showing?

When the live guide disappears, it’s typically caused by:

• A temporary app glitch
• A brief internet drop
• Outdated app or device software
• Guide data failing to refresh

The key is getting the app to reload that channel data properly.

Refresh the Live tab

Start simple. Switch to another tab like Home or Library, then go back to Live. That small move forces YouTube TV to request the guide data again. If it reappears, you’re done. If not, move on.

Restart the YouTube TV app

Fully close the app from your device’s home screen and reopen it. Don’t just switch inputs or back out—make sure the app actually shuts down.

If the guide is still missing after reopening, it’s time for a full device restart.

Restart your streaming device or TV

Temporary system glitches can block guide data from loading.

To restart properly:

1. Turn off the device.
2. Unplug it from power.
3. Wait at least 60 seconds.
4. Plug it back in and power it on.

Once everything boots back up, open YouTube TV and check the Live tab again.

Check your internet connection

The live guide pulls in real-time channel data. If your Wi-Fi drops—even briefly—the guide may fail to load.

Run a quick internet speed test on your phone while connected to the same Wi-Fi network as your TV. If speeds are unstable or inconsistent, restart your router and try again.

If other apps are also loading slowly, this likely confirms a connection issue.

Check for updates

Outdated software can cause display and navigation issues.

On most devices:

• Go to Settings
• Select System or Software update
• Install any available updates

Keeping both your streaming device and YouTube TV app updated prevents guide-loading errors.

Reinstall the app

If the YouTube TV live guide not showing problem continues, reinstalling the app can clear corrupted data.

Delete YouTube TV, restart your device, and reinstall it from your app store. That gives the app a clean start.

Could it be a temporary outage?

If the guide isn’t loading on multiple devices—including mobile—it may be a temporary service issue. In that case, waiting a few minutes and trying again is often enough.

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FAQ

Why is my YouTube TV guide blank?

A blank guide usually means the app failed to load channel data due to a connection or app glitch.

Why does the YouTube TV live tab keep spinning?

This often points to slow or unstable internet, or the app failing to refresh guide data.

Does reinstalling YouTube TV fix the live guide?

Yes. Reinstalling clears corrupted app data and often restores the guide.

Why does it work on my phone but not my TV?

That usually means the issue is device-specific. Restarting or updating your TV or streaming device often resolves it.