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Protect the purchases that matter most

You give it your all every day—do the same for your purchases with the Exchange Protection Plan. Add it today.

Start a claim

Terms and Conditions

Purchasing something new? Chances are we cover it.

Computers and tablets

Televisions

Appliances

Electronics and gaming

Lawn and garden

Jewelry

Eyewear

Watches

Luggage, purses, and backpacks

Small appliances

Sporting goods

Baby items

Hardware

Health and beauty

Limitations and exclusions apply. See Terms and Conditions for full program details.

What’s included in your plan

  • Worldwide service and 24/7 customer support
  • Coverage for drops, spills, and cracks (for portable products)
  • Coverage for failures due to power surge
  • No additional out-of-pocket costs or fees—ever
  • Expert tech help (for connected electronics and appliances)

Start a claim

Coverage under Exchange Protection for major appliances: defects; wear and tear;
dust, heat, humidity; mechanical electrical; power surge; food spoilage
reimbursement up to $300; laundry reimbursement up to $25; 25% maintenance
parts reimbursement
Coverage under Exchange Protection for the electronics, including defects; wear and tear; dust, heat, and humidity; mechanical and electrical; power surge; drops, spills, cracked screens; tech help; and Technology Buy Back for qualifying tech products
Coverage under Exchange Protection for jewelry and watches, including defects; wear and tear; broken chain,
link or clasp; chipped, cracked and
scratched stones; thinning ring bands; kinks
in chain; discoloration; water damage to water-resistant watches
One chart shows coverage for eyewear, including scratches on lenses; cracked frames or lenses;
wear and tear. A second chart shows coverage
for luggage, purses and backpacks, including defects; wear and tear; seam separation; 
zipper breakdown

Protecting your purchases is simple

Add a plan

The next time you purchase an item, add the Exchange Protection Plan to your cart.

Start a claim

If you need to start a claim, you can do so online. It takes minutes to complete.

Enjoy the benefits

Rest easy knowing you're covered with the
Exchange Protection Plan.

Trusted by Exchange customers
—and millions more.

Your product might glitch, break, or give out, but we never will. Just ask the over 300 million people who trust Asurion to care for theirs.

An image of a gaming controller along 
with a protection plan customer review by Teia R., which says, “The customer 
service was excellent. Our PS4 was repaired quickly and with quality work. We have not had any issues with it.”
An image of a cracked laptop screen along 
with a protection plan customer review by 
Nessa Q., which says, “The professionalism 
and helpfulness was greatly appreciated... 
especially when my screen cracked the 
week of finals.”
An image of a diamond ring along with a 
protection plan customer review by William C., 
which says, “First call on this Exchange 
Protection Plan. Immediate response, perfect 
easy packing, and short repair time. WOW 
experience!”
An image of a orange lawn mower along 
with a protection plan customer review 
by Delia E., which says, “The added value 
of the protection plan pays for itself 
when you have to use it.”
Asurion is trusted by 300 million worldwide.
4.6 google rating
4.5 amazon rating