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Man holding an infant in from of a computer monitor with a router and laptop in the foreground
Man holding an infant in from of a computer monitor with a router and laptop in the foreground

More tech, less worries

With a Staples monthly plan, you get protection and support for all your eligible devices—so you can use them with confidence.

Start a claim
Get tech help
Start a claim
Get tech help

Access my benefits

Asurion is trusted by 230 million worldwide.
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4.5 amazon rating

Staples has you covered

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Unlimited claims
Start as many claims as you need, without any need for receipts or registration.

Printer, TV, router, and laptop with a protection shield icon

Worry-free protection
Enjoy coverage for breakdowns to all your eligible current and future devices.

Asurion expert with a headset

Premium tech support
Get unlimited home tech help from trained experts anytime online or by phone.

Image of a cross-section of a house with red dots indicating objects covered by this protection plan. Includes printers, TVs, and laptops. Disclaimer text at the bottom states: Representative of eligible products covered by Protection Max plan only.

Plans that fit your needs

You get protection and tech support for your eligible products, no matter when or where they’re purchased.

Feature comparison table of the Protection Max ($24.99/mo. + tax) and Protection Plus ($19.99/mo. + tax) plans. Shows what's included and what's covered. Checkmarks represent included features in each plan. Link with readable text follows the table.

Tech support is available starting on date of enrollment. All other coverages begin on Day 31 after date of enrollment.

Skip surprise costs, not coverage

The average home has thousands of dollars in tech.¹ Without protection, this may mean costly repairs or replacements if something happens. Select your devices for an estimate of potential costs without coverage.

Device - Desktop Computers
Desktop
Tablet
Device - Keyboard
Keyboard
TV
TV
Laptop
Laptop
Printer
Device - Routers and Modems
Router
Device - mouse
Mouse
Device - desktop speakers
Desktop speakers

Skip surprise costs, not coverage

The average home has thousands of dollars in tech.¹ Without protection, this may mean costly repairs or replacements if something happens. Select your devices for an estimate of potential costs without coverage.

ESTIMATED COSTS WITHOUT COVERAGE²

$0

1 Average household value based on 24th US Ownership Study.

2 Based on 2024 CTA US Consumer Technology Ownership & Market Potential Study. Device price estimates is based on category medians from nationwide retailer.

Image of Mary, a tech expert from Nashville, TN.

Tech support at your fingertips

No matter which plan you choose, you’ll have access to trained experts who can help set up your eligible products, troubleshoot your tech issues, and more.

Already a subscriber? Talk to an expert.

Call 866-816-4124

Questions? Here’s what you need to know

Coverage overview
  • Mechanical or electrical malfunctions
  • Device malfunctions due to normal wear and tear
  • Accidental damage from handling (drops, spills, and cracks) for select portable devices
  • In-store repairs for eligible devices
  • Product specific coverage for office and gaming chairs, such as cracked frames and legs, broken casters, and more
Covered products and service fees

$0 service fee
  • External hard drives
  • PC peripherals (associated external monitor, keyboard, mouse, modem, and wired desktop speakers)
  • Net extenders
  • Home routers
  • Television original remote controls
$49 service fee
  • Office chairs
  • Gaming chairs
$99 service fee
  • Desktops
  • Laptop​s*
  • Printers​ and multifunctional printers
  • Tablet​s*
  • Television​s
*Has accidental damage from handling coverage
Unlimited, 24/7 home tech help is also included with your plan.
The plan begins on day 1 with access to technical support, and device protection coverage begins on day 31 of enrollment. Any preexisting conditions or breakdowns that occur before day 31 are not covered.
Replacement products may be new, refurbished, or remanufactured of equal or similar features and functionality that performs to the factory specifications of the original covered equipment.
Start or manage a claim online 24/7, or by calling 866-816-4124 between the hours of 7am-11pm ET.
Claims are fulfilled by repair, replacement, or reimbursement, which is determined at the time 
of the claim. Depending on the product, a one-time service fee of $0, $49, or $99 (plus applicable taxes) 
may apply. There are claim limits up to $5,000 in coverage every 12 months, with a maximum of $2,000 per approved claim.
Coverage overview
  • Mechanical or electrical malfunctions
  • Device malfunctions due to normal wear and tear
  • Accidental damage from handling (drops, spills, and cracks) for select portable devices
  • In-store repairs for eligible devices
  • Product specific coverage for office and gaming chairs, such as cracked frames and legs, broken casters, and more
  • Product specific coverage for backpacks includes seam separation, rips and tears, and stains
Covered products and service fees
$0 service fee
  • Backpack
  • Calculator
  • DVD Player​s
  • External hard drives​
  • Media streaming device​s
  • PC peripherals (associated external monitor, keyboard, mouse, modem, and wired desktop speakers)
  • Net extenders​
  • Portable DVD​ and Blu-Ray players
  • Remote control​s
  • Home router​s
  • Smart alarm keypads
  • Smart alarm range extender​s
  • Smart carbon monoxide detectors
  • Video game controllers
  • Contact sensor​s
  • Smart alarm panic buttons
  • Smart light dimmers
  • Smart smoke detectors
$49 service fee
  • Office chairs
  • Gaming chairs
  • Headphones​
  • Smart device hubs
  • Smart door lock​s
  • Smart home security camera​s
  • Smart thermostat​s
  • Smart video doorbell​s
  • Smart watch​es
  • Wireless trainers
  • Health and fitness bands​
  • Fitness rings
$99 service fee
  • Desktops​
  • Amplifier​
  • Handheld gaming devices​*
  • Home theater system​
  • Laptops​*
  • Printer​s and multifunctional printers
  • Receiver​s
  • Soundbar​s
  • Speaker​s
  • Tablets​*
  • Television​s
  • Tuner​s
  • Gaming systems
  • VR & AR headsets*
*Has accidental damage from handling coverage
  • Loss, theft, and intentional damage
  • Scratches, dents, and dings to products that still work as intended

Additional exclusions apply. View Terms and Conditions for complete list.
Any eligible devices that you currently own or purchase in the future will be covered under your plan until it’s canceled. The plan will continue monthly until then.
Yes, the terms for Staples Protection Max, Staples Protection Plus, and Staples Protection Plus/Max Tech Support include a binding arbitration provision.


View Terms and Conditions for complete details.
Staples Protection Plus or Protection Max continues to renew each month until cancelled.


  • You may cancel at any time and receive a prorated refund of your monthly fee.

  • If you cancel after coverage becomes effective, coverage continues for 30 days after cancellation. You will have 60 days after your cancellation date to file a claim.


To cancel, call 888-967-3382. We're here to help.
Coverage overview
  • Mechanical or electrical malfunctions
  • Device malfunctions due to normal wear and tear
  • Accidental damage from handling (drops, spills, and cracks) for select portable devices
  • In-store repairs for eligible devices
  • Product specific coverage for office and gaming chairs, such as cracked frames and legs, broken casters, and more
Covered products and service fees

$0 service fee
  • External hard drives
  • PC peripherals (associated external monitor, keyboard, mouse, modem, and wired desktop speakers)
  • Net extenders
  • Home routers
  • Television original remote controls
$49 service fee
  • Office chairs
  • Gaming chairs
$99 service fee
  • Desktops
  • Laptop​s*
  • Printers​ and multifunctional printers
  • Tablet​s*
  • Television​s
*Has accidental damage from handling coverage
Coverage overview
  • Mechanical or electrical malfunctions
  • Device malfunctions due to normal wear and tear
  • Accidental damage from handling (drops, spills, and cracks) for select portable devices
  • In-store repairs for eligible devices
  • Product specific coverage for office and gaming chairs, such as cracked frames and legs, broken casters, and more
  • Product specific coverage for backpacks includes seam separation, rips and tears, and stains
Covered products and service fees
$0 service fee
  • Backpack
  • Calculator
  • DVD Player​s
  • External hard drives​
  • Media streaming device​s
  • PC peripherals (associated external monitor, keyboard, mouse, modem, and wired desktop speakers)
  • Net extenders​
  • Portable DVD​ and Blu-Ray players
  • Remote control​s
  • Home router​s
  • Smart alarm keypads
  • Smart alarm range extender​s
  • Smart carbon monoxide detectors
  • Video game controllers
  • Contact sensor​s
  • Smart alarm panic buttons
  • Smart light dimmers
  • Smart smoke detectors
$49 service fee
  • Office chairs
  • Gaming chairs
  • Headphones​
  • Smart device hubs
  • Smart door lock​s
  • Smart home security camera​s
  • Smart thermostat​s
  • Smart video doorbell​s
  • Smart watch​es
  • Wireless trainers
  • Health and fitness bands​
  • Fitness rings
$99 service fee
  • Desktops​
  • Amplifier​
  • Handheld gaming devices​*
  • Home theater system​
  • Laptops​*
  • Printer​s and multifunctional printers
  • Receiver​s
  • Soundbar​s
  • Speaker​s
  • Tablets​*
  • Television​s
  • Tuner​s
  • Gaming systems
  • VR & AR headsets*
*Has accidental damage from handling coverage
Unlimited, 24/7 home tech help is also included with your plan.
  • Loss, theft, and intentional damage
  • Scratches, dents, and dings to products that still work as intended

Additional exclusions apply. View Terms and Conditions for complete list.
The plan begins on day 1 with access to technical support, and device protection coverage begins on day 31 of enrollment. Any preexisting conditions or breakdowns that occur before day 31 are not covered.
Any eligible devices that you currently own or purchase in the future will be covered under your plan until it’s canceled. The plan will continue monthly until then.
Replacement products may be new, refurbished, or remanufactured of equal or similar features and functionality that performs to the factory specifications of the original covered equipment.
Yes, the terms for Staples Protection Max, Staples Protection Plus, and Staples Protection Plus/Max Tech Support include a binding arbitration provision.


View Terms and Conditions for complete details.
Start or manage a claim online 24/7, or by calling 866-816-4124 between the hours of 7am-11pm ET.
Claims are fulfilled by repair, replacement, or reimbursement, which is determined at the time 
of the claim. Depending on the product, a one-time service fee of $0, $49, or $99 (plus applicable taxes) 
may apply. There are claim limits up to $5,000 in coverage every 12 months, with a maximum of $2,000 per approved claim.
Staples Protection Plus or Protection Max continues to renew each month until cancelled.


  • You may cancel at any time and receive a prorated refund of your monthly fee.

  • If you cancel after coverage becomes effective, coverage continues for 30 days after cancellation. You will have 60 days after your cancellation date to file a claim.


To cancel, call 888-967-3382. We're here to help.
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