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September 1st, 2020

Asurion and uBreakiFix Offer Free Tech Support to Nashville Students, Parents and Teachers

With Nashville Metro Schools Staying Virtual Until Fall Break, Local Tech Care Company Wants to Help Stressed-Out Nashvillians Navigate Distance Learning

Tech Sanity Hotline Text on Graphic blog

Nashville-based Asurion wants to help ensure local teachers and students stay connected to their virtual classrooms without skipping a beat.  Starting today, the global tech care company has created a Tech Sanity Hotline offering free Expert tech support for teachers and students in the Nashville Metro School District and throughout greater Middle Tennessee.

Students, their teachers and parents can visit Asurion.com/SchoolTechHelp or call 1-866-463-3773 Mondays – Saturdays between 8:00 a.m. and 6:00 p.m. local time to quickly connect with an Asurion Expert for fast help with any issues with their home tech at no charge. Through the hotline, Experts can quickly assist with how-to instructions, questions and tips for boosting your internet connection, using Wi-Fi hot spots, slow internet speeds and adding parental controls to a laptop or tablet. Plus, students, teachers and parents with a tablet, laptop, computer or phone that is broken, malfunctioning, has a cracked screen or needs a battery replacement can stop by one of nine participating local uBreakiFix by Asurion stores for a free diagnostic review and, if needed, receive a one-time discount of 20% off a laptop, computer phone or tablet repair. To see participating locations, visit Asurion.com/SchoolTechHelp.

Asurion’s free Tech Sanity hotline and select discount repairs at local uBreakiFix by Asurion stores will run through October 5th, to accommodate Nashville Metro Schools’ current virtual school schedule.

“A quick look across social media and parents’ groups, and you see how parents and teachers are struggling. The tech challenges really hit home, with one parent even offering to pay someone to log their kids in each morning,” said Sarah Day, VP of Marketing at Asurion. “And this what Asurion does every day through our Home+ service. We have thousands of experts helping people.  We understand that many parents and teachers aren’t tech experts, and our team can make sure tech is working for our hometown students and teachers.”

Comprehensive connected home support is just one of the features Asurion provides through its Asurion Home+ product which repairs, replaces and provides tech support for personal home tech devices and platforms. Asurion already helps over a million customers with tech help each month.

To learn more about Asurion, visit www.asurion.com.

About Asurion

Our journey in tech care began with cellphone insurance, back when consumers’ biggest tech worry was a lost or broken phone. Decades later, we're still dedicated to caring, but now we look after all the essential devices that power your life—tablets, computers, TVs, game consoles, smart speakers, fitness trackers, video doorbells, and nearly everything in between. With thousands of experts nationwide and hundreds of local repair shops, all supported by the most advanced supply chain in the industry, we've proudly cared for millions of customers with thousands of different devices. From setup, troubleshooting, repairs, or replacements, we get your favorite tech back up and running, often as soon as the same day. Asurion is ready to help however you need it — online, over the phone, in your neighborhood, or even at your doorstep.

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