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When your device malfunctions, we’ve got your back

Our claims process makes it easy to get your devices repaired fast. Here’s why:

Extended protection

Enjoy peace of mind knowing your eligible device is covered in the event of a power surge, device malfunction, electrical or mechanical failure, and normal wear and tear.

Simple claims

What good is a protection plan if it’s a hassle to use when you need it? At Asurion, we make it fast and easy to start a claim.

Quick repairs

Our experts help get you back up and running as quickly as possible. And if we can't repair your product, we'll replace it or reimburse you for it.

expert chat support

Need help? We’re here for you

Our experts can provide help when you need it most. Ready to start a claim? You can call us at 855-359-8324 on weekdays from 8 a.m. through 12 a.m. ET and on weekends from 9 a.m. through 10 p.m. ET. It only takes a few minutes to start a claim.