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  • Claims

    Claims

    Broken tech is frustrating. Your claims don’t have to be.

    Get started

    Start a new claim

    Get a repair, replacement, or reimbursement for your eligible device.

    Track or manage a claim

    Resume or check the status of an open claim.

    What to expect

    Learn more about your coverage and how claims work.

    Calculate my deductible/service fee

    Get a personalized estimate for your device.

    Claim FAQs

    Get answers to the most frequently asked claims questions.

  • Get tech support

    Get expert help anytime, anywhere

    Our experts help you get the most out of your plan with premium expert tech support.

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    Get access to an app that has all your benefits in one place.

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    Tips, tricks, and how-to’s to keep you connected.

    New phone? Get set up

    Get activated and navigate data transfer or SIM issues.

    Streaming issues?

    Troubleshoot Wi-Fi and router problems with an expert.

    Extend my battery life

    Learn how to get more out of every charge.

  • Repair a device

    What can we help you with today?

    Get a fast repair without a plan—
it’s simple at any uBreakiFix® store.

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    Appliance

    Appliance

    All repair options

    All repair options

  • Protect your tech

    Handled with care

    From laptops to stovetops, we protect the stuff you rely on most with care.

    Explore tech care

    Find a plan

    Protection you can count on from brands you trust.

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    Protection, repairs, and more through your carrier.

    Start or track a claim

    Start a new claim or check status of an open one.

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Call to get real expert help with your tech

When you have an issue, we can connect you to the right people. A plan may be required to access premium tech support features.

Call an Asurion Expert

Need to start a claim? Get started

Select your carrier or retailer from our most common providers

Verizon company logo with checkmark symbol.
Call 888-881-2622
Call 888-881-2622
AT&T logo with blue globe design.
Call 888-562-8662
Call 888-562-8662
Amazon logo with smile arrow from A to Z.
Call 866-551-5924
Call 866-551-5924
Samsung logo in bold text.
Call 877-841-1138
Call 877-841-1138
Cricket Wireless logo with green text and icon.
Call 855-309-8342
Call 855-309-8342
Asurion Home+ logo representing home tech protection service.
Call 844-529-2692
Call 844-529-2692
uBreakiFix by Asurion logo in black and white text.
Call 877-320-2237
Call 877-320-2237
Find a store
Find a store

We offer tech support whenever, wherever, and however

New phone? Activate and set up

Learn more
Learn more

Lost, stolen, or damaged?

Learn more
Learn more

Wi-Fi connection working too slow?

Learn more
Learn more

Need help with something else?

Learn more
Learn more

Didn’t find your provider in the list above? Here’s the full list of providers to get tech support:

Army & Air Force Exchange Service: 800-861-9389
Amazon: 866-551-5924
Armstrong McCall: 866-529-9889
Asurion Home+: 844-529-2692
Asurion Appliance+: 855-328-2847
AT&T: 888-562-8662
AT&T Prepaid: 866-727-1998
Bell Mobility: 866-213-2143
BJ's: 866-593-2591
Coast Guard: 800-254-1913
Consumer Cellular: 866-230-6881
CosmoProf: 866-529-9889
Cox: 888-275-5108
Cricket: 855-309-8342
Costco Canada: 888-531-8881
DICK'S Sporting Goods: 866-257-6545
DIRECTV: 800-531-5000
Freedom Mobile: 877-632-0463
Guitar Center: 866-257-6551
Home Shopping Network: 866-476-3499
The Home Depot: 800-466-3337
Koodo: 844-574-1839
Lowe's: 888-775-6937
Marine Corps: 866-805-7924
Metro by T-Mobile: 866-862-3397
Navy Exchange: 866-368-2559
Samsung Premium Care: 877-841-1138
Shopko: 800-320-6432
Sprint: 800-584-3666
Staples: 844-728-7854
T-Mobile: 866-268-7221
TELUS: 866-281-4537
Tracfone Wireless: 866-598-4874
Tractor Supply Company: 866-765-2687
UScellular: 888-864-0428
Verizon: 888-881-2622
Veteran’s Canteen: 866-442-3183
Virgin Mobile: 866-213-2143
Virgin Mobile Canada: 866-213-2143
Walmart: 877-968-6391
Walmart Canada: 855-308-7295
Army & Air Force Exchange Service: 800-861-9389
Amazon: 866-551-5924
Armstrong McCall: 866-529-9889
Asurion Home+: 844-529-2692
Asurion Appliance+: 855-328-2847
AT&T: 888-562-8662
AT&T Prepaid: 866-727-1998
Bell Mobility: 866-213-2143
BJ's: 866-593-2591
Coast Guard: 800-254-1913
Consumer Cellular: 866-230-6881
CosmoProf: 866-529-9889
Cox: 888-275-5108
Cricket: 855-309-8342
Costco Canada: 888-531-8881
DICK'S Sporting Goods: 866-257-6545
DIRECTV: 800-531-5000
Freedom Mobile: 877-632-0463
Guitar Center: 866-257-6551
Home Shopping Network: 866-476-3499
The Home Depot: 800-466-3337
Koodo: 844-574-1839
Lowe's: 888-775-6937
Marine Corps: 866-805-7924
Metro by T-Mobile: 866-862-3397
Navy Exchange: 866-368-2559
Samsung Premium Care: 877-841-1138
Shopko: 800-320-6432
Sprint: 800-584-3666
Staples: 844-728-7854
T-Mobile: 866-268-7221
TELUS: 866-281-4537
Tracfone Wireless: 866-598-4874
Tractor Supply Company: 866-765-2687
UScellular: 888-864-0428
Verizon: 888-881-2622
Veteran’s Canteen: 866-442-3183
Virgin Mobile: 866-213-2143
Virgin Mobile Canada: 866-213-2143
Walmart: 877-968-6391
Walmart Canada: 855-308-7295
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