Device replacement can be expensive
Enjoy peace of mind knowing you’re covered

Protection and support that’s worthy of your new device.

Verizon protection plans cover you for:

VZW phone Lost


VZW phone Damage


(even water damage)

VZW phone Stolen


The average household has seven connected devices, but will have 17 by 2020. All the more reason to consider protection & support.

file a claims for your Verizon phone

Replace your lost, stolen, or damaged device. You can file your claim online in approximately 10 minutes.

Total Mobile Protection includes:

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Next-day device replacement or Fast Repair

Save money instead of paying full retail cost, and get a replacement device as soon as the next day. For cracked screens, same-day repair may also be available at an Asurion Certified Repair Provider or by having a certified technician come to your home or office.

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Fast, easy answers from Verizon Tech Coach

You can tell the internet it’s fired as your IT department, since Tech Coach provides smart support for your device and virtually everything it connects to. From transferring important content to connecting your device with wireless speakers, printers, TVs and more, Tech Coach can unlock all the potential of your new device.

Verizon Tech Coach Mobile App

Get Tech Coach at your fingertips

For even faster access to support, download the new Tech Coach app, included with TMP. From the app you can chat or speak live with a Tech Coach in seconds, with no holds or transfers.

Total Mobile Protection

Details and coverage options

TMP is a combination of multiple products, each of which is available separately.

Plan Coverage Program Details
Monthly Charge Smartphones & iPhone Devices $11.00
(Basic Devices & Tablets $9.00)
Wireless Phone Protection
Coverage Loss, Theft, Damage
Replacement Deductible $19/$99/$149/$199
Cracked Screen Deductible $29
Repair deductible of $69 does not apply to any device models at this time but may be used in the future.
Verizon Wireless Extended Warranty
Coverage Post-warranty Defects
Verizon Tech Coach
Fast, personalized support for your mobile device
  • Smart Support (phone or chat)
  • Online help and tutorials
Tech Coach App
Download the app to locate a lost device, improve battery life, get one tap access to Verizon Tech Coach, and more
  • Transfer content to a new device
  • Manage photos for easy storage and sharing
  • Set up and use parental controls
  • Connect your device to other wireless and smart accessories
  • Get support for 3rd party apps, like Facebook

Want to learn more?

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Find out more about TMP and the Tech Coach smart support service.

Learn More

To enroll:

Call  1.800.256.4646

or visit a Verizon Wireless store

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Get one tap access to smart support with the Tech Coach app.

Download the app