How to fix Google Pixel Bluetooth connectivity issues

You’re trying to connect your Google Pixel™ phone to your wireless earbuds, but nothing happens—or maybe your Bluetooth® connection drops unexpectedly during a call. These issues can happen for a variety of reasons, from temporary glitches to conflicting settings. 

Asurion Experts are here to help. We’ve seen every kind of wireless connectivity issue, and we’ve got tips that can get your Bluetooth working again. Here's how to fix Bluetooth issues on Google Pixel and get your devices paired smoothly.

Restart your Pixel and the Bluetooth device

Start with a simple reboot. Turn off both your Pixel phone and the device you're trying to connect to, then power them back on. This clears out temporary bugs and refreshes the Bluetooth connection.

Forget and re-pair the device

If the issue is with a specific device, try forgetting and re-pairing it.

1. Open Settings > Connected devices > Bluetooth.
2. Tap the gear icon next to the device you're having trouble with.
3. Select Forget.
4. Put the device into pairing mode, then try connecting again.

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Toggle Bluetooth off and on

Sometimes toggling Bluetooth is all it takes.

1. Swipe down from the top of the screen to open Quick Settings.
2. Tap the Bluetooth icon to turn it off.
3. Wait a few seconds, then tap again to turn it back on.

Clear Bluetooth cache

Corrupted Bluetooth data can lead to connection problems.

1. Go to Settings > Apps > See all apps.
2. Tap the three-dot menu and choose Show system.
3. Scroll down and tap Bluetooth > Storage & cache.
4. Tap Clear cache, then restart your phone.

Update your software

Make sure both your Pixel phone and your Bluetooth device are running the latest software. Go to Settings > System > System update and install any available updates.

Try Safe Mode

Safe Mode disables third-party apps that might be interfering with Bluetooth.

1. Press and hold the Power button.
2. Touch and hold Power off, then tap OK to boot into Safe Mode.
3. Try connecting your Bluetooth device again.

If it works in Safe Mode, the issue may be caused by an app you’ve installed. Restart your phone to exit Safe Mode and consider removing any recent apps.

FAQ

Why won’t Bluetooth connect on my Google Pixel?

It could be a temporary glitch, a corrupted connection, or interference from another app. Restarting your phone and clearing the Bluetooth cache often helps.

What if Bluetooth keeps disconnecting?

Try forgetting and re-pairing the device, clearing the Bluetooth cache, or checking for software updates.

Can third-party apps affect Bluetooth?

Yes. Some apps that manage battery, Wi-Fi, or system performance can interfere with Bluetooth. Safe Mode can help you identify the culprit.

Does Bluetooth work in Airplane Mode?

Yes, as long as you manually enable Bluetooth while in Airplane Mode. Just tap the Bluetooth icon in Quick Settings.