AsurionuBreakiFix
StoresMy Account
logo
  • Claims

    Claims

    Broken tech is frustrating. Your claims don’t have to be.

    Get started

    Start a new claim

    Get a repair, replacement, or reimbursement for your eligible device.

    Track or manage a claim

    Resume or check the status of an open claim.

    What to expect

    Learn more about your coverage and how claims work.

    Calculate my deductible/service fee

    Get a personalized estimate for your device.

    Claim FAQs

    Get answers to the most frequently asked claims questions.

  • Get tech support

    Get expert help anytime, anywhere

    Our experts help you get the most out of your plan with premium expert tech support.

    Get tech support

    Connect with an expert

    We’re here for for all of your tech needs.

    Download our apps

    Get access to an app that has all your benefits in one place.

    Tech tips

    Tips, tricks, and how-to’s to keep you connected.

    New phone? Get set up

    Get activated and navigate data transfer or SIM issues.

    Streaming issues?

    Troubleshoot Wi-Fi and router problems with an expert.

    Extend my battery life

    Learn how to get more out of every charge.

  • Repair a device

    What can we help you with today?

    Get a fast repair without a plan—
it’s simple at any uBreakiFix® store.

    Get started
    Appliance

    Appliance

    All repair options

    All repair options

  • Protect your tech

    Handled with care

    From laptops to stovetops, we protect the stuff you rely on most with care.

    Explore tech care

    Find a plan

    Protection you can count on from brands you trust.

    Phone care plans

    Protection, repairs, and more through your carrier.

    Start or track a claim

    Start a new claim or check status of an open one.

Claims
logo
Claims
Claims
Skip to main content

Get personalized care recommendations for your Amazon purchases. Take our 2-minute quiz

How to connect your printer to Wi-Fi

WiFi Printer

⚡️Fast fix

  • Make sure the printer is turned on and within range of your Wi-Fi router.
  • Have your Wi-Fi network name (SSID) and password ready.
  • Use the printer control panel to access wireless setup.
  • Check that the printer is “Online” in your computer settings.

Gone are the days of needing to plug your computer directly into a printer to print. Now, most printers are Wi-Fi enabled, so you can print wirelessly. But before you can print, you need to connect your printer to Wi-Fi.

Asurion Experts are here to walk you through the setup process. Our team learns the ins and outs of devices—from HP®, Cannon®, and Brother® printers to smartphones and laptops—to help you with all your tech questions. Follow these steps to get your printer to connect to Wi-Fi.

Connect using the printer control panel

Once you have your printer plugged in within range of your Wi-Fi router, head to the control panel. The printer's screen is where you can control most settings, including Wi-Fi setup.

Depending on your printer model, the menu options may look slightly different. Look for something like Wireless Settings or Wireless Setup Wizard in the settings menu. These options may be under Network.

Select your Wi-Fi network from the list of available networks. You may see two similar options, such as [Network Name] and [Network Name - 5G]. These are two different bands of your Wi-Fi network. The 2.4 GHz band (the one without the 5G label) has a wider range but slower speeds. The 5 GHz band has a shorter range but faster speeds. You can connect your printer to either, but make sure your computer and printer are on the same band.

Enter your Wi-Fi password directly on the printer when prompted. Your printer should confirm that you are now connected to Wi-Fi on the control panel.

To double-check the connection, head back to your computer. You should see your printer listed as “Online” when you go to print things now. If your printer is offline, you may need to try the Wi-Fi setup process again.

Bought it? Protect it.

Get coverage for life's unexpected moments. Future you will thank you.

Explore care plans

Use the WPS button for a quick connection

Alternatively, you may be able to connect your printer to Wi-Fi without entering your Wi-Fi password on the printer.

Check your router to see if it has a WPS button. WPS stands for Wi-Fi Protected Setup, and this mode lets you quickly connect devices to your Wi-Fi network without the password. The button itself may have the letters WPS on it or under it, or you may see a button labeled with two arrows forming a circle.

If you see the WPS button, follow these steps to connect your printer to Wi-Fi using WPS mode.

  1. Put your printer in WPS mode. You may need to select Wi-Fi Protected Setup in Network settings on the printer control panel or press and hold the Wi-Fi button, depending on your printer model. If your printer has a dedicated WPS button, press and hold that for at least five seconds.
  2. Within a minute or two of entering WPS mode on the printer, press the WPS button on your Wi-Fi router for about five seconds or until the WPS light on your router flashes or lights up.
  3. Your printer should automatically connect to your Wi-Fi network. You may need to go into the network settings to confirm the printer is on the same Wi-Fi band as your computer.

Keep in mind that using WPS can briefly compromise the security of your network. It’s up to you whether the momentary safety risk is worth the convenience of not needing to enter your Wi-Fi password.

If your HP printer won't connect to Wi-Fi through WPS, try restoring Wi-Fi setup mode through the control panel and following these steps again. If issues persist, try a different connection method.

Set up your printer with computer or mobile software

The last option for connecting your printer to Wi-Fi is using software on another device. With an HP printer, for example, you can use the HP app to set up the printer, including the Wi-Fi network connection.

Other printer apps include:

  • Epson Smart Panel®
  • Canon PRINT®
  • Brother iPrint&Scan

Download the app from your printer manufacturer, and follow the in-app instructions to set up your printer’s Wi-Fi connection. Once setup is complete, you can also use the app to wirelessly print from your mobile device.

If you've tried these steps and still need a little help, we're right around the corner. Schedule a repair at the nearest uBreakiFix® by Asurion store and our certified experts can get your device back up and running as soon as the same day.

Stay covered. Stay connected.

Don’t let breaks and malfunctions set you back. Explore protection plans that can help cover life's unexpected moments with live expert support and fast repairs designed to get you back up and running quickly. Find the care plan option right for your devices—and your budget.


The Asurion® trademarks and logos are the property of Asurion, LLC. All rights reserved. All other trademarks are the property of their respective owners. Asurion is not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein.

PrinterHome Tech
  • SHARE THIS ARTICLE
Mother and Daughter using an tablet

Find the best coverage for your Amazon purchases

Take the guesswork out and take our 2-minute quiz. We’ll recommend the best care plan for you.

Learn more

You may also be interested in:

Connect two pairs of AirPods to one device

How to connect two pairs of AirPods to one phone

Connect two pairs of AirPods to one iPhone to share music or movies. Follow our guide on using the iOS Audio Sharing feature and managing volume.

Should you repair or replace your broken tech?

Four questions to help you decide whether to repair or replace your devices.

Water spilled on laptop keyboard

What to do if you've spilled water on your laptop

Asurion Experts walk you through what to do if you've spilled coffee or water on your laptop keyboard or screen.

Asurion Logo
Protection Plans
Mobile Protection
iPhone Protection
Samsung Phone Protection
Asurion Home+
Asurion Appliance+
Asurion Complete Protect
Verizon Mobility and Home Tech Plans
AT&T Mobility and Home Tech Plans
All Protection Plans
Tech Help
Tech Tips
Start or Track a Claim
How to File a Claim
Mobile App Center
Tech Help
Tech Service Features
Tech Expert Stories
Tech Help FAQs
Repair Services
Cracked Screen Repair
Tech Repair
About Asurion
About Asurion
Leadership
Corporate Responsibility
Partnerships
Recognition and Reviews
Careers
Newsroom
Contact Asurion
Report a security vulnerability

Terms of Use
Asurion Privacy Notice
Sitemap
©Asurion 2026