AsurionuBreakiFix
StoresMy Account
logo
  • Claims

    Claims

    Broken tech is frustrating. Your claims don’t have to be.

    Get started

    Start a new claim

    Get a repair, replacement, or reimbursement for your eligible device.

    Track or manage a claim

    Resume or check the status of an open claim.

    What to expect

    Learn more about your coverage and how claims work.

    Calculate my deductible/service fee

    Get a personalized estimate for your device.

    Claim FAQs

    Get answers to the most frequently asked claims questions.

  • Get tech support

    Get expert help anytime, anywhere

    Our experts help you get the most out of your plan with premium expert tech support.

    Get tech support

    Connect with an expert

    We’re here for for all of your tech needs.

    Download our apps

    Get access to an app that has all your benefits in one place.

    Tech tips

    Tips, tricks, and how-to’s to keep you connected.

    New phone? Get set up

    Get activated and navigate data transfer or SIM issues.

    Streaming issues?

    Troubleshoot Wi-Fi and router problems with an expert.

    Extend my battery life

    Learn how to get more out of every charge.

  • Repair a device

    What can we help you with today?

    Get a fast repair without a plan—
it’s simple at any uBreakiFix® store.

    Get started
    Appliance

    Appliance

    All repair options

    All repair options

  • Protect your tech

    Handled with care

    From laptops to stovetops, we protect the stuff you rely on most with care.

    Explore tech care

    Find a plan

    Protection you can count on from brands you trust.

    Phone care plans

    Protection, repairs, and more through your carrier.

    Start or track a claim

    Start a new claim or check status of an open one.

Claims
logo
Claims
Claims
Skip to main content

How to use Touch ID on your iPhone, iPad

Touch ID on iPhone how to enable and disable

Our devices hold our entire lives—credit cards, banking information, email, contacts, photos, and more—so the stronger your security, the harder it is for someone to access your data. If you're using certain models of an iPhone® or iPad®, Touch ID® can help. But what exactly is it, and how do you set it up?

Asurion is your one-stop-shop for troubleshooting, fixing, and maximizing your tech. From staying safe on public Wi-Fi to fixing a cracked phone screen, our experts offer tech care to millions. Here's their guide on how to set up, use, and disable Touch ID on your Apple® device.

What is Touch ID?

Touch ID is Apple's fingerprint authentication feature. It lets you securely unlock your device, approve Apple Pay® purchases, authorize App Store® downloads, and sign in to supported apps with a registered fingerprint instead of entering your passcode.

Where is the Touch ID sensor located?

Depending on your device, the Touch ID sensor is built into either the Home button or the top button.

Which devices use Touch ID?

Touch ID is available on several Apple devices, including:

  • iPhone SE® (2nd and 3rd generation)
  • iPad mini® models with Touch ID
  • iPad Air® models with Touch ID
  • iPad models with a Home button or top-button Touch ID
  • Select iPad Pro® models with a Home button

Many newer Apple devices use Face ID® instead, but Touch ID continues to be available on several current iPhone and iPad models.

Don’t waste time scrolling

Life is short. Ask our experts and get answers now.

How to set up Touch ID on your iPhone or iPad

Before you can use Touch ID, you'll need to create a passcode.

Create a passcode

  1. Go to Settings > Touch ID & Passcode.
  2. Tap Turn Passcode On.
  3. Enter a six-digit passcode.
  4. To use a different type of passcode, tap Passcode Options.
  5. Enter your passcode again to confirm.

Turn on Touch ID

If you didn't enable Touch ID when you first set up your device:

  1. Go to Settings > Touch ID & Passcode.
  2. Turn on the features you'd like to use with Touch ID, then follow the on-screen prompts.

Set up Touch ID

  1. Make sure both your finger and the Touch ID sensor are clean and dry.
  2. Go to Settings > Touch ID & Passcode, then enter your passcode.
  3. Tap Add a Fingerprint.
  4. Hold your device the way you normally would when unlocking it.
  5. Lightly place your finger on the Touch ID sensor without pressing it. Lift and rest your finger as prompted until the scan is complete.
  6. When asked, adjust your grip and scan the outer edges of your fingertip to improve recognition.
  7. Tap Continue or Done, depending on your device.

Once Touch ID is set up, simply place a registered finger on the Touch ID sensor to unlock your iPhone or iPad.

How to add multiple fingerprints

You can register up to five fingerprints.

  1. Go to Settings > Touch ID & Passcode.
  2. Tap Add a Fingerprint.
  3. Follow the on-screen instructions.
  4. To remove a fingerprint, tap the saved fingerprint, then tap Delete Fingerprint.

How to turn off Touch ID on your iPhone or iPad

  1. Go to Settings > Touch ID & Passcode.
  2. Turn off any Touch ID features you no longer want to use, such as iPhone Unlock, Apple Pay, or Password AutoFill.

Tried these steps and still need help? We got you. Get your tech problem solved when you call or chat with an expert now.


The Asurion® trademarks and logos are the property of Asurion, LLC. All rights reserved. All other trademarks are the property of their respective owners. Asurion is not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein.

iPhonePhone
  • SHARE THIS ARTICLE

Protect it before you need to.

Get hands-on help and quick repairs for your phone, home tech and more—because life happens.

Explore care plans

You may also be interested in:

Best hidden iPhone features

7 fun iPhone features you didn't know about

Explore and learn to set up seven surprising and handy things you can do on your iPhone.

Active Airtag, with tracking turned on

How to know if you're being tracked by an AirTag—and how to stop it

Worried about unknown AirTags tracking you? Use these steps to find out and keep yourself safe.

Ways to make your iPhone battery last longer - Asurion

How to make your iPhone battery last longer

Does it seem like your iPhone battery is dying quickly? Asurion Experts share what's causing your iPhone battery to drain fast and how to improve your iPhone battery life.

Asurion Logo
Protection Plans
Mobile Protection
iPhone Protection
Samsung Phone Protection
Asurion Home+
Asurion Appliance+
Asurion Complete Protect
Verizon Mobility and Home Tech Plans
AT&T Mobility and Home Tech Plans
All Protection Plans
Tech Help
Tech Tips
Start or Track a Claim
How to File a Claim
Mobile App Center
Tech Help
Tech Service Features
Tech Expert Stories
Tech Help FAQs
Repair Services
Cracked Screen Repair
Tech Repair
About Asurion
About Asurion
Leadership
Corporate Responsibility
Partnerships
Recognition and Reviews
Careers
Newsroom
Contact Asurion
Report a security vulnerability

Terms of Use
Asurion Privacy Notice
Sitemap
©Asurion 2026