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How to fix print quality issues on an HP printer

Image of home tech devices covered by Asurion Home Plus

⚡ Fast fix

  • Streaks or faded colors? Run the printer's built-in cleaning cycle first.
  • Blurry text? Align the print head before changing cartridges.
  • New cartridge? Third-party ink can sometimes be the culprit.
  • Paper matters. The wrong paper setting can affect print quality more than you'd think.

Print quality problems have a way of sneaking up on you.

One day everything looks sharp. The next, you're staring at faded colors, streaks across the page, or text that looks like it was printed through a foggy window.

Asurion Experts help our millions of customers with all of their tech care needs. Here's how we'd work through an HP® printer that's producing poor-quality prints.

What causes streaks, faded prints, or blurry text?

When we see print quality problems, the first thing we're thinking about is ink delivery.

Streaks and lines usually point to clogged or partially blocked print nozzles. Faded prints often come down to low ink or inconsistent ink flow. Blurry text is a little different—it can be caused by print head alignment, incorrect print settings, or even the type of paper you're using. Humidity can also affect how ink is absorbed into the page.

Those symptoms may look similar on paper, but they usually have different fixes.

Start with the printer's cleaning cycle

Before replacing cartridges or taking anything apart, we almost always run the printer's built-in cleaning cycle.

That's because dried ink is one of the most common reasons print quality suddenly drops. The cleaning cycle helps clear partially blocked nozzles and restore normal ink flow.

After the cleaning finishes, print a test page. If the output improves, you probably found the problem.

If not, move on to the next step.

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Align the print head

If your text looks blurry or colors don't quite line up, alignment is usually the next thing we'd check.

Most HP printers include a built-in print head alignment tool that recalibrates how the printer lays ink on the page. It only takes a few minutes and can make a noticeable difference if the print head has shifted slightly over time.

One thing we've learned is that blurry text doesn't always mean something is broken. Sometimes the printer just needs to realign itself.

Check the ink cartridges

Ink causes more print quality problems than most hardware components.

Low ink, dried ink, or a cartridge that's simply reached the end of its life can all lead to streaks, faded colors, and inconsistent printing. In many HP printers, the print head is built into the cartridge itself, so replacing the cartridge can solve two problems at once.

True print head failures happen, but they're much less common.

Could the paper or print settings be the problem?

Sometimes the printer is working exactly the way it should—the settings just don't match the paper.

If you're printing on photo paper while the printer is set to plain paper, or vice versa, print quality can suffer.

Before printing again, check:

  • The selected paper type.
  • Print quality settings.
  • The condition of the paper itself.

Paper that's been stored in a damp room can absorb moisture, which affects how ink is transferred to the page.

Are third-party cartridges causing the problem?

Third-party cartridges don't always cause issues, but they're one of the first things we think about when print quality suddenly changes after installing new ink.

Some work perfectly well. Others use inconsistent ink or don't communicate with the printer as reliably as genuine cartridges, which can lead to streaking, color shifts, or cartridge recognition errors.

If the problem started immediately after replacing a cartridge, that's an important clue.

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Don’t let breaks and malfunctions set you back. Explore protection plans that can help cover life's unexpected moments with live expert support and fast repairs designed to get you back up and running quickly. Find the care plan option right for your devices—and your budget.


FAQ

Why is my HP printer printing streaks?

Streaks usually point to clogged print nozzles or ink flow problems.

Why is my HP printer printing faded pages?

Low ink or inconsistent ink delivery are the most common causes.

How do I improve print quality on my HP printer?

Run the cleaning cycle first, then align the print head if needed.

Can third-party ink cartridges affect print quality?

Yes. Some work well, but others can cause streaking, color problems, or recognition errors.

Why does my HP printer print blurry text?

Blurry text is often caused by print head alignment or incorrect print settings.

The Asurion® trademarks and logos are the property of Asurion, LLC. All rights reserved. All other trademarks are the property of their respective owners. Asurion is not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein.

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