AsurionuBreakiFix
StoresMy Account
logo
  • Claims

    Claims

    Broken tech is frustrating. Your claims don’t have to be.

    Get started

    Start a new claim

    Get a repair, replacement, or reimbursement for your eligible device.

    Track or manage a claim

    Resume or check the status of an open claim.

    What to expect

    Learn more about your coverage and how claims work.

    Calculate my deductible/service fee

    Get a personalized estimate for your device.

    Claim FAQs

    Get answers to the most frequently asked claims questions.

  • Get tech support

    Get expert help anytime, anywhere

    Our experts help you get the most out of your plan with premium expert tech support.

    Get tech support

    Connect with an expert

    We’re here for for all of your tech needs.

    Download our apps

    Get access to an app that has all your benefits in one place.

    Tech tips

    Tips, tricks, and how-to’s to keep you connected.

    New phone? Get set up

    Get activated and navigate data transfer or SIM issues.

    Streaming issues?

    Troubleshoot Wi-Fi and router problems with an expert.

    Extend my battery life

    Learn how to get more out of every charge.

  • Repair a device

    What can we help you with today?

    Get a fast repair without a plan—
it’s simple at any uBreakiFix® store.

    Get started
    Appliance

    Appliance

    All repair options

    All repair options

  • Protect your tech

    Handled with care

    From laptops to stovetops, we protect the stuff you rely on most with care.

    Explore tech care

    Find a plan

    Protection you can count on from brands you trust.

    Phone care plans

    Protection, repairs, and more through your carrier.

    Start or track a claim

    Start a new claim or check status of an open one.

Claims
logo
Claims
Claims
Skip to main content

Why is there no web browser on PS5?

💡 Fast fix

  • There is one—it’s just hidden. You can access the PS5’s secret browser through Linked Services.
  • Don’t expect much. It’s slow, doesn’t support streaming, and has limited functionality.
  • Stick to apps. For a smoother experience, use PS5-compatible apps or browse on your phone.

If you're a loyal PlayStation® fan, you may have noticed something missing from the PS5™: a web browser. While the PS4™ lets you roam online to your heart's content, the PS5 doesn't have this feature—or at least, it's much harder to find.

At Asurion, our experts are always on hand to help you get more out of your tech, from comparing the PS5 Pro™ vs PS5 to teaching you how to use Discord on the PS5. Are you wondering why there is no web browser on PS5? Here's what you need to know about this change and how to access the hidden PS5 browser online.

Why Sony removed the PS5 web browser

From the outside, the removal of the Sony browser may seem like a step backward. But there are a few valid reasons for the change.

Increase cybersecurity

Security is one of the biggest reasons why there is no web browser on PS5 in 2025 and beyond. Some players used the PS4's browser to exploit the console. That made it easier to play pirated games or download cheat codes—and exposed the system to hacking risks.

Boost performance

Removing Sony PS5 internet access improves performance. Without a browser running in the background, your console can use more power for what matters most: gaming.

Improve the gaming experience

Let’s be real—browsing the web with a game controller isn’t exactly smooth. Sony assumes players would rather use phones or laptops for internet access and keep the PS5 focused on what it does best: playing games.

Bought it? Protect it.

Get coverage for life's unexpected moments. Future you will thank you.

Explore care plans

How to access the hidden browser

Even though the PS5 doesn’t advertise a browser, there’s still one buried in the menus. It has limited features, but it works in a pinch.

To access the hidden PS5 browser:

  1. Go to Settings > Users and Accounts
  2. Select Linked Services and choose YouTube or Discord
  3. Click Link, then select Terms on the sign-in screen
  4. A browser window will appear
  5. Enter the URL you want to visit

Just know that Sony could remove or change this workaround with future updates, so it’s not guaranteed.

What to know before using it

If you try out the PS5’s hidden browser, manage your expectations. It’s not optimized, and it’s not very secure.

  • Some websites may not load properly or display formatting issues
  • You can’t stream or save bookmarks
  • It doesn’t support secure logins, so don’t use it for banking or personal info
  • Typing with a controller is clunky at best

If you just need to Google a game tip, it might work. But don’t treat it like your full-time browser.

Safer alternatives to browsing on PS5

Not comfortable using the hidden browser? Here’s how to stay connected without risking your data:

  • Use media apps. PS5 supports YouTube, Netflix, and more—no browser required
  • Keep your phone nearby. It’s faster, safer, and easier for anything web-related
  • Stay updated. New PS5 software features roll out all the time—keep your console current

FAQ

Will Sony ever add a full web browser to the PS5? Sony hasn’t announced plans to add one, and given the security and performance priorities, it’s unlikely.

Can I install a third-party browser on PS5? No. The PS5 does not support browser downloads or third-party app sideloading.

Why did PS4 have a browser but PS5 doesn’t? PS4 included a browser when security concerns were lower. On PS5, Sony prioritized speed, safety, and app-based media instead.

Your console deserves an extra life too

Don’t let breaks and malfunctions set you back. Explore protection plans that can help cover life's unexpected moments with live expert support and fast repairs designed to get you back up and running quickly. Find the care plan option right for your devices—and your budget.


The Asurion® trademarks and logos are the property of Asurion, LLC. All rights reserved. All other trademarks are the property of their respective owners. Asurion is not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein.

Gaming
  • SHARE THIS ARTICLE

Protect it before you need to.

Get hands-on help and quick repairs for your phone, home tech and more—because life happens.

Explore care plans

You may also be interested in:

5 bad habits that are ruining your expensive tech

There's a right way and a wrong way to take care of your devices. Discover five simple tips for increasing your favorite tech gadget's lifespan.

Two phones sharing home network login info using QR code

How to create and share a Wi-Fi QR code

Ready to ditch the long passwords? Learn how to create a Wi-Fi QR code on Android, iPhone, or your computer to share your network in seconds.

Man setting up smart camera in home securely

Protect your smart security cameras from hackers

Asurion Experts share their tips for keeping your smart security cameras safe.

Asurion Logo
Protection Plans
Mobile Protection
iPhone Protection
Samsung Phone Protection
Asurion Home+
Asurion Appliance+
Asurion Complete Protect
Verizon Mobility and Home Tech Plans
AT&T Mobility and Home Tech Plans
All Protection Plans
Tech Help
Tech Tips
Start or Track a Claim
How to File a Claim
Mobile App Center
Tech Help
Tech Service Features
Tech Expert Stories
Tech Help FAQs
Repair Services
Cracked Screen Repair
Tech Repair
About Asurion
About Asurion
Leadership
Corporate Responsibility
Partnerships
Recognition and Reviews
Careers
Newsroom
Contact Asurion
Report a security vulnerability

Terms of Use
Asurion Privacy Notice
Sitemap
©Asurion 2026