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What to do when you get water in your phone screen

Image of phone protected by Asurion

⚡ Fast fix

  • Power off immediately: Stop charging and shut it down fast.
  • Remove accessories: Take off the case and anything attached.
  • Dry the surface: Wipe visible water and let it air dry.
  • Act fast: The sooner you respond, the better your chances.

It always happens at the worst time—you spill your drink on your phone, get caught in the rain, or drop your phone in a puddle. However it happens, getting water in your phone screen is stressful. You probably start to worry that you’ll have to buy a new phone or cover expensive repairs.

Don’t panic. Getting water on your phone isn’t fun, but it doesn’t have to be a disaster. What’s most important is taking the right steps as soon as possible. Asurion is here to help. Our tech experts have tested many different fixes, so we can walk you through the best approach for your device.

How to safely remove moisture from your screen

As much as you might like to, you can’t ignore water behind your screen. The water can damage internal components and lead to short circuits.

You may notice:

  • Dark spots
  • Fogging
  • Rainbow lines
  • Touchscreen issues

Spilled water on your device?

We can help. Skip the bag of rice, and schedule a water damage repair for a free diagnostic.

Schedule a repair

To reduce damage:

  • Power off immediately
  • Wipe surface water
  • Try these drying methods:

Air drying: Leave your phone in a ventilated space for 24–48 hours.

Silica gel: Place your phone in a sealed bag with silica packets for 24–72 hours.

Patience is key—avoid checking or powering it on too soon.

Common mistakes that can damage your phone further

Avoid these common mistakes:

  • Rice method: Can leave debris and introduce moisture issues
  • Hair dryers: Heat damages internal components
  • Compressed air: Pushes water deeper into the device

Stick to safe drying methods instead.

How to tell if your screen has permanent water damage

Signs of lasting damage include:

  • Dark or white spots
  • Flickering display
  • Unresponsive touch
  • Warping or swelling
  • Persistent fog

If you've tried these steps and still need a little help, we're right around the corner. Schedule a repair at the nearest uBreakiFix® by Asurion store and our certified experts can get your device back up and running as soon as the same day.


FAQ

Can water inside a phone screen go away on its own?

Sometimes—but only if you power it off quickly and let it dry properly.

How long should I let my phone dry after water exposure?

At least 24–48 hours, though longer is better for deeper moisture.

Does putting a phone in rice help?

Not recommended—it can introduce debris and isn’t very effective.

When should I get professional repair for water damage?

If you see persistent screen issues after drying, it’s time to get it checked.

The Asurion® trademarks and logos are the property of Asurion, LLC. All rights reserved. All other trademarks are the property of their respective owners. Asurion is not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein.

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