Tech Tips

What’s the difference between cell phone insurance and a warranty?

So, you’ve got a new phone. While figuring out the difference between cell phone insurance and a cell phone warranty isn’t exactly as fun as picking out your new device, protecting your new tech is just as important. Luckily, we can help. We are experts on this topic, so let us tell you everything you need to know.

What does cell phone insurance cover?

Cell phone insurance offers the best protection for lost, stolen or broken phones. Asurion protection includes liquid damage, but not all policies do. With most wireless insurance programs you pay month-to-month as long as your coverage continues. If you decide to discontinue your coverage, you can cancel at any time.

If something happenslike your phone falls in the toiletand you need to file a claim on your phone, you will pay a deductible, just like you would for any other insurance program. The deductible helps keep your monthly fees lower, so you only pay when you need the coverage.

What does a cell phone service warranty cover?

This protection service allows you receive the same amount of coverage issued by the manufacturer for a longer period of time. Typically, you pay up front for 1 or 2 years of additional coverage and may be eligible for additional fees later, if you need service.

Typically, service warranties cover device malfunctions, which are incidents where the phone does not fulfill its intended purpose. Thus, service warranties do not cover lost or stolen phones.

What does “Accidental Damage from Handling” mean?

While a typical service warranty does not cover damage, some products will add what they call “Accidental Damage from Handling.” This provides you with some protection from certain types of damage (like dropping it), but still doesn’t cover all types of damage, or loss or theft. As with all insurance and service warranties, you should read the terms and conditions. They are boring, but you need to make sure you know what you’re signing up for.

Tech is expensive. Protect it.

When tech stops working, it’s like life stops working. That’s where Asurion exists – at the intersection of life and tech. We’re obsessed at being the most complete, the fastest, and the most precise protection and support for any technology needs, regardless of manufacturer or platform. We help millions of customers every year to get things working, and to get life moving again.

Discover more about protection plans offered by Asurion.