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Freedom from worry is all part of the plan.

Rest easy with faster repairs and replacements.

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Fast claims solutions¹

  • Get back up and running as soon as the next business day in the event of drops, spills, or malfunctions due to normal wear and tear. We'll send a replacement device as soon as the next day, in most cases.²


Coffee spilled on phone

Coverage for drops, spills and post warranty malfunctions³

  • Get the protection to live worry-free. So, whether you accidentally drop your device, spill coffee on it or experience malfunctions due to normal wear and tear, Asurion® Protection will get you back to your life fast.


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Cracked screen repair on eligible devices⁴

  • A cracked screen shouldn’t ruin your day. Get it fixed and back in your hand soon for only $29 per claim, by visiting one of 700+ uBreakiFix® by Asurion or Asurion Tech Repair & Solutions™ stores—or via Remote Technician.¹


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Unlimited battery replacements⁵

  • Battery not working like it should? Get unlimited battery replacements for your device at your local uBreakiFix® by Asurion or Asurion Tech Repair & Solutions™ store—or via Remote Technician.¹


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Filing a claim is quick and easy

Whether your device is damaged or experiences a malfunction, we’re here to help. File a claim in minutes and check the status of your claim anytime.

File a claim

1. Available in select locations and for certain devices, which are subject to change at any time. Availability of delivery is subject to claim approval time, replacement device and technician availability.

2. A nonrefundable service fee will be charged for each approved claim. See terms and conditions for details.

3. Limitations and exclusions apply. See terms and conditions for details.

4. Next-day screen repair, or even same-day, may be available for eligible devices in select areas. Repair options depend upon claim approval time, parts availability, and technician availability. Repairs may use new or refurbished parts, and may contain original or non-original manufacturer parts, and may void the manufacturer warranty.

5. Available for eligible devices outside of the manufacturer’s warranty period that power on but fail to hold an adequate charge after diagnostic testing. Available for select devices in select areas.