Freedom from worry is all part of the plan.
Rest easy with faster repairs and replacements.
Filing a claim is quick and easy
Whether your device is damaged or experiences a malfunction, we’re here to help. File a claim in minutes and check the status of your claim anytime.
Simple trade-ins for your old tech
Want to save money? It’s easy: Trade in your old device within 30 days of a new device purchase.⁵ Depending on the age and condition of your device, we’ll give you an estimate and provide a prepaid shipping label for you to send it our way. That’s it! You’ll receive a credit for your trade-in within a few short weeks. Ready to get started?
1. Excluding Sundays. A nonrefundable service fee will be charged for each approved claim. See terms and conditions for details.
2. Next-day screen repair, or even same-day, may be available for eligible devices in select areas. Repair options depend upon claim approval time, parts availability, and technician availability. Repairs may use new or refurbished parts, and may contain original or non-original manufacturer parts, and may void the manufacturer warranty.
3. In-store and remote options are for eligible devices and depend upon claim approval time, parts availability, and technician availability.
4. Available for eligible devices outside of the manufacturer’s warranty period that power on but fail to hold an adequate charge after diagnostic testing. Available for select devices in select areas.
5. Cannot trade in a device on which you have filed a claim.'