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Home+ How It Works Hero Image
Home+ How It Works Hero Image

How Asurion Home+ saved Sofia’s day

She had a broken laptop, and we were there to get her back up and running.

woman looking at phone image

STEP ONE

Simple Claims

Sofia submits a claim online, and it only takes a few minutes to complete. Rather than buying a new laptop, she pays a flat fee of $99 to cover her repairs, including breakdowns and damage, and we take it from there. No receipts required.

Start a claim

uBreakiFix by Asurion

STEP TWO

Fast, flexible repairs

Sofia gets the option to mail in her broken device or get it fixed locally. She can schedule a pickup or drop it off at one of our 700+ uBreakiFix® by Asurion stores. Either way, our Experts will quickly repair her laptop—sometimes as soon as the same day. If they can’t fix it, they’ll replace it or reimburse her for the current value.

Find a store

laptop image

STEP THREE

Quality customer service

Sofia doesn’t have to wait long to get her laptop working again, and she receives a text when it’s ready. Her Asurion Expert, Theo, makes sure she’s all set.

Sofia now has peace of mind knowing her laptop is working again. But if she has an issue, she can contact an Expert 24/7. We’re here to help.

Learn more

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