Phone protection for when drops, spills, and breaks happen to your phone

Get Asurion Phone Care™, available to Sprint®, and T-Mobile® subscribers for $12.99 per month.

Asurion is trusted by 300 million worldwide.

What’s included

Cracked screen repair on eligible devices**

Loss and theft protection

Coverage against water and physical damage

Replacements for defects and failures †

Expert technical support

Unlimited battery replacements***

Unlimited photo and video cloud storage

Coverage against breakdown due to normal wear and tear ††

a wide range of phone models are protected

Not sure if your phone is eligible?

Here’s what we accept:

Customers with an active T-Mobile plan
All major phone brands sold in the U.S.
Devices with no pre-existing damage

How it works

Starting a claim is easy

Start a claim online in minutes

Track your claim

Check your claim status online 24 hours a day

Get your device back

Get your device as soon as the next day

You can cancel anytime by calling Asurion at 844-751-4217.

Stay covered at a new low price

Asurion Phone Care is now available for Sprint and T-Mobile subscribers for just $12.99 per month.**

Continue and sign up

For more than 20 years...

Asurion has protected the most important devices you own. Here’s what our customers are saying about us:

Truly quick and painless

I submitted my claim and it was resolved within 48 hours. I will definitely keep purchasing protection from Asurion.

Tiffany, TN

Wish more brands were like you

Your teams are fast to respond, deliver exactly what is promised, have great follow up and updates, and are true to their word.

Esmee, WA

I loved working with Asurion

Everyone was so courteous and understanding and they went above and beyond to address our concerns...Keep up the good work.

Kathleen, NJ

Truly quick and painless
I submitted my claim and it was resolved within 48 hours. I will definitely keep purchasing protection from Asurion.
Tiffany, TN
Wish more brands were like you
Your teams are fast to respond, deliver exactly what is promised, have great follow up and updates, and are true to their word.
Esmee, WA
I loved working with Asurion
Everyone was so courteous and understanding and they went above and beyond to address our concerns...Keep up the good work.
Kathleen, NJ

Got questions? We’ve got answers

For complete information, check out our terms and conditions.

What mobile devices are eligible for coverage?

When will I get my replacement phone?

Is there a waiting period before I can start a claim for my phone?

Will my phone get repaired or replaced?

If I currently have coverage provided by T-Mobile and/or Sprint, can I cancel it?

What replacement phone will I receive?

When do I need to pay my deductible or service fee for Asurion Phone Care?

How do I cancel coverage?

How does this plan work with my manufacturer’s warranty?

Plan details

*Repairs are only available on eligible devices and certain types of repairable damage or mechanical or electrical failure. Mechanical or electrical failure repairs are only available following the original manufacturer's warranty. Repair availability subject to parts, store, and technician availability. Repairs may void your original manufacturer's warranty. After your repair, your device will be of like kind and quality with similar features and functionality.

**Unlimited battery replacements and malfunction repairs are available after expiration of the manufacturer's warranty.

†Mechanical or electrical failure repairs are available after the expiration of the manufacturer's warranty.

††Mechanical or electrical breakdown caused by normal wear and tear are available after the expiration of the manufacturer's warranty.

The Asurion trademarks and logos are the property of Asurion, LLC. All rights reserved. All other trademarks are the property of their respective owners. Asurion is not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein.