AsurionuBreakiFix
StoresMy Account
logo
  • Claims

    Claims

    Broken tech is frustrating. Your claims don’t have to be.

    Get started

    Start a new claim

    Get a repair, replacement, or reimbursement for your eligible device.

    Track or manage a claim

    Resume or check the status of an open claim.

    What to expect

    Learn more about your coverage and how claims work.

    Calculate my deductible/service fee

    Get a personalized estimate for your device.

    Claim FAQs

    Get answers to the most frequently asked claims questions.

  • Get tech support

    Get expert help anytime, anywhere

    Our experts help you get the most out of your plan with premium expert tech support.

    Get tech support

    Connect with an expert

    We’re here for for all of your tech needs.

    Download our apps

    Get access to an app that has all your benefits in one place.

    Tech tips

    Tips, tricks, and how-to’s to keep you connected.

    New phone? Get set up

    Get activated and navigate data transfer or SIM issues.

    Streaming issues?

    Troubleshoot Wi-Fi and router problems with an expert.

    Extend my battery life

    Learn how to get more out of every charge.

  • Repair a device

    What can we help you with today?

    Get a fast repair without a plan—
it’s simple at any uBreakiFix® store.

    Get started
    Appliance

    Appliance

    All repair options

    All repair options

  • Protect your tech

    Handled with care

    From laptops to stovetops, we protect the stuff you rely on most with care.

    Explore tech care

    Find a plan

    Protection you can count on from brands you trust.

    Phone care plans

    Protection, repairs, and more through your carrier.

    Start or track a claim

    Start a new claim or check status of an open one.

Claims
logo
Claims
Claims
Skip to main content

Buying a smartphone this holiday? Learn how to protect the device and the data

New phones released this year make great holiday gifts, but the chances of something happening to it are greater than ever

Asurion, the global leader in technology protection services, released holiday data showing that one in four people will have their phone lost, stolen or damaged by the end of the year. With smartphones topping the list of holiday gifts this year, it is vital that consumers take steps to protect their devices as they make plans to get or give a new phone this holiday season.“The latest smartphones give users access to the most advanced technology yet, but not without a price. If you plan on giving a phone this holiday season, make sure you protect that investment with cell phone insurance, the most comprehensive coverage available, and give your loved ones peace of mind knowing their device and information are safe,” said Bettie Colombo, Senior Director, Marketing Communications at Asurion.

Given that 80 percent of claims are filed on a phone within the first 12 months of ownership, it is important to safeguard your new device with insurance right away. Replacing your holiday gift can be time consuming and expensive, with the average retail price of a smartphone climbing over $460. Investing in insurance is a convenient way to replace your phone, since the replacement device is shipped right to your door, usually the next business day. Insurance gives you peace of mind knowing your device is protected in the event of loss, theft, damage, including liquid damage, and malfunction.

In addition to insurance, there are several ways to protect your holiday gift:

  • Invest in a sturdy phone cover or carrying case.
  • Add a transparent film screen protector.
  • Plug the phone charger into a surge protector.
  • Visit GottaHaveMyMobile.com for more tips to keep your phone safe this holiday season.

Asurion is the cell phone protection company chosen by every major wireless carrier. The company offers comprehensive insurance for the handsets of more than 95 million consumers, protecting their investments and quickly reconnecting them in the event of handset loss, theft of out-of-warranty damage, including liquid damage. When a claim is made by phone or online, replacement devices are shipped as soon as the next day, ensuring that customers are reconnected quickly. Asurion maintains an average post-claim consumer satisfaction rating of 4.5 out of 5 stars.

About Asurion

Asurion is the leading global tech care company providing protection, repair, replacement, and 24/7 support for all the technology in consumers’ lives. With thousands of experts ready to help whenever and wherever, Asurion proudly cares for millions of customers with thousands of different devices. Asurion provides world-class customer experiences that keep tech running, with seamless, intelligent care for nearly every connected device in the home, from phones to major appliances and everything in between. Asurion is ready to help however you need it — online, over the phone, in your neighborhood, or even at your doorstep. We are a partner to the largest enterprise brands, serving over 100 clients. For more information, visit asurion.com.

  • SHARE THIS ARTICLE
Asurion Logo
Protection Plans
Mobile Protection
iPhone Protection
Samsung Phone Protection
Asurion Home+
Asurion Appliance+
Asurion Complete Protect
Verizon Mobility and Home Tech Plans
AT&T Mobility and Home Tech Plans
All Protection Plans
Tech Help
Tech Tips
Start or Track a Claim
How to File a Claim
Mobile App Center
Tech Help
Tech Service Features
Tech Expert Stories
Tech Help FAQs
Repair Services
Cracked Screen Repair
Tech Repair
About Asurion
About Asurion
Leadership
Corporate Responsibility
Partnerships
Recognition and Reviews
Careers
Newsroom
Contact Asurion
Report a security vulnerability

Terms of Use
Asurion Privacy Notice
Sitemap
©Asurion 2026