AsurionuBreakiFix
StoresMy Account
logo
  • Claims

    Claims

    Broken tech is frustrating. Your claims don’t have to be.

    Get started

    Start a new claim

    Get a repair, replacement, or reimbursement for your eligible device.

    Track or manage a claim

    Resume or check the status of an open claim.

    What to expect

    Learn more about your coverage and how claims work.

    Calculate my deductible/service fee

    Get a personalized estimate for your device.

    Claim FAQs

    Get answers to the most frequently asked claims questions.

  • Get tech support

    Get expert help anytime, anywhere

    Our experts help you get the most out of your plan with premium expert tech support.

    Get tech support

    Connect with an expert

    We’re here for for all of your tech needs.

    Download our apps

    Get access to an app that has all your benefits in one place.

    Tech tips

    Tips, tricks, and how-to’s to keep you connected.

    New phone? Get set up

    Get activated and navigate data transfer or SIM issues.

    Streaming issues?

    Troubleshoot Wi-Fi and router problems with an expert.

    Extend my battery life

    Learn how to get more out of every charge.

  • Repair a device

    What can we help you with today?

    Get a fast repair without a plan—
it’s simple at any uBreakiFix® store.

    Get started
    Appliance

    Appliance

    All repair options

    All repair options

  • Protect your tech

    Handled with care

    From laptops to stovetops, we protect the stuff you rely on most with care.

    Explore tech care

    Find a plan

    Protection you can count on from brands you trust.

    Phone care plans

    Protection, repairs, and more through your carrier.

    Start or track a claim

    Start a new claim or check status of an open one.

Claims
logo
Claims
Claims
Skip to main content

Asurion to Provide Free Cell Phone Virus Protection, Locate and Backup Services for Walmart Shoppers

Asurion to Provide Free Cell Phone Virus Protection, Locate and Backup Services for Walmart Shoppers

Asurion, the global leader in technology protection services, and sister organization, N.E.W. Customer Service**C**ompanies, LLC (NEW**), the leader in buyer protection programs and service solutions, today announced that Walmart MobileCarePlus customers now have access to Asurion Mobile Security software at no additional cost.  Consumers who subscribe to the Asurion-backed Walmart MobileCarePlus handset insurance when purchasing an Android or BlackBerry-based phone, can now download the powerful Asurion security** software on their selected device from their respective app market.

Security is becoming an increasingly important issue for mobile devices, which now outnumber the U.S. population and whose percentage growth continues to increase dramatically[1].  New viruses for phones appear every day.  The amount of personal information on cell phones, make these devices an opportunity for hackers who may look to capitalize on access to a phone’s content, privacy, or limit its availability through viruses and malware.  

The Asurion Mobile Security solution regularly scans messages, pictures, installed applications and files on a customer’s phone to identify and eliminate the latest viruses and malware, many of which can access private information and harm the mobile device itself. Safe browsing alerts users before visiting web sites which may compromise their phone’s security and in the event a protected phone is misplaced, locate features can trigger an audible alarm, making recovery much easier.  If the phone is lost in another location, the Asurion Mobile Security application will display the phone’s location online and even provide a map with turn-by-turn directions to reunite owner and device.  

In the event a phone is lost or stolen, Asurion Mobile Security can help here too, allowing consumers to wipe the contents of their devices so that private information is not compromised.  And because the Asurion software can back-up and restore a phone’s contacts, Walmart customers can easily restore their most important connections onto their phone or a new phone at any time.    

“We’re happy to introduce Asurion to the millions of people and families that regularly shop at Walmart,” said Tim Stadthaus, Vice President of Marketing for Asurion.  “We think Walmart customers will quickly see why today more than 110 million consumers look to Asurion.  From protecting mobile devices with our comprehensive security suite, to replacing a lost, stolen or damaged device – most often overnight – Asurion covers the complete lifecycle of the mobile handset, keeping families connected through all manner of mobile phone mishaps.”

The results of a recent Asurion survey illustrated to families the importance of protecting mobile devices.  During the last two years, 48 percent of high school and college age students required a replacement device due to loss or damage. With Walmart now offering MobileCarePlus in all their stores, parents have peace of mind knowing their family’s investments in phones are protected, combined with the convenience of getting it at the place they already love to shop.  Walmart customers can enroll in MobileCarePlus when purchasing their mobile device at their local Walmart.

To learn more about Walmart MobileCarePlus and the Asurion Mobile Security application visit http://walmart.com/mobilecareplus/.  Current MobileCarePlus customers can download the Asurion Mobile Security app from the Android Market or BlackBerry App World.  

[1] “Today’s Mobile Cybersecurity; Protected, Secured, and Unified,” CTIA, The Wireless Association, October, 2012

About Asurion

Asurion is the leading global tech care company providing protection, repair, replacement, and 24/7 support for all the technology in consumers’ lives. With thousands of experts ready to help whenever and wherever, Asurion proudly cares for millions of customers with thousands of different devices. Asurion provides world-class customer experiences that keep tech running, with seamless, intelligent care for nearly every connected device in the home, from phones to major appliances and everything in between. Asurion is ready to help however you need it — online, over the phone, in your neighborhood, or even at your doorstep. We are a partner to the largest enterprise brands, serving over 100 clients. For more information, visit asurion.com.

  • SHARE THIS ARTICLE
Asurion Logo
Protection Plans
Mobile Protection
iPhone Protection
Samsung Phone Protection
Asurion Home+
Asurion Appliance+
Asurion Complete Protect
Verizon Mobility and Home Tech Plans
AT&T Mobility and Home Tech Plans
All Protection Plans
Tech Help
Tech Tips
Start or Track a Claim
How to File a Claim
Mobile App Center
Tech Help
Tech Service Features
Tech Expert Stories
Tech Help FAQs
Repair Services
Cracked Screen Repair
Tech Repair
About Asurion
About Asurion
Leadership
Corporate Responsibility
Partnerships
Recognition and Reviews
Careers
Newsroom
Contact Asurion
Report a security vulnerability

Terms of Use
Asurion Privacy Notice
Sitemap
©Asurion 2026