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January 15th, 2015

Asurion recognized for "Most Innovative Customer Engagement" - Asurion

Asurion recognized for "Most Innovative Customer Engagement"

Hewlett Packard has selected Asurion as a winner of its 2014 Visionary Award for “Most Innovative Customer Engagement” for its recent implementation of HP Qfiniti 10 in its global call centers.  Through a highly successful partnership with internal stakeholders and HP, Asurion saw immediate improvements in customer service efficiency and satisfaction as well as bottom line ROI results.

About this Award

Hewlett Packard’s Visionary Award recognizes companies who take their business to the next level through the innovative use of HP software solutions.  The awards are presented annually at the HP Engage User Group Conference.

About Asurion

As the world’s leading tech care company, Asurion eliminates the fears and frustrations associated with technology, to ensure our 300 million customers get the most out of their devices, appliances and connections. We provide insurance, repair, replacement, installation and 24/7 support for everything from cellphones to laptops and household appliances. Our experts are available online, on the phone, at one of our more than 700 stores, or can even come to you.