December 5th, 2018
Asurion Expands Relationship with Shopko
Accidental Damage from Handling Also Now Available on Select Portable Electronics
Asurion Retail Solutions, a division of global technology protection and support provider Asurion, has expanded its relationship with Shopko to help customers protect even more of their key purchases. The collaboration has grown to now provide protection on outdoor living and sporting goods purchases.
Just in time for spring, Asurion now helps Shopko customers protect their outdoor living and sporting good purchases come rain or shine. Outdoor living and sporting good products eligible for Asurion Protection Plans at Shopko include outdoor patio and dining sets, handheld power tools, gas grills, exercise equipment, fishing reels and rods, tents and more.
“We’re pleased to expand our partnership with Shopko to provide strong service value to their customers through our protection plans in even more product categories,” said Rob DiRocco, senior vice president, Asurion Retail Solutions. “Our enhanced customer experience – including our streamlined web site, where customers can easily save their receipts and file a claim – help drive high customer satisfaction and loyalty by allowing Shopko customers to quickly get back to enjoying their purchases.”
Beyond outdoor living and sporting goods, Asurion Protection Plans available at Shopko provide protection on consumer electronics such as tablets, televisions and video game systems, as well as small appliances, power tools, jewelry and more. Under the expanded collaboration, Shopko customers who purchase a protection plan for eligible portable electronics will also now be covered for accidental damage from handling, including drops, spills, and cracked screens.
Asurion Protection Plan coverage includes protection from mechanical and electrical breakdowns; failures due to drops, spills and cracked screens on eligible portable products; breakdowns including those due to normal wear and tear; damage due to dust, heat and humidity; and power surges1. It also covers pick-up and delivery for repairs, and hassle-free in-home service or pre-paid shipping for repairs on eligible products. There are no deductibles and no additional out-of pocket repair costs to the customer, including no service fees.
Shopko operates over 370 stores in 25 states throughout the Central, Western and Pacific Northwest regions.
As the world’s leading tech care company, Asurion eliminates the fears and frustrations associated with technology, to ensure our 300 million customers get the most out of their devices, appliances and connections. We provide insurance, repair, replacement, installation and 24/7 support for everything from cellphones to laptops and household appliances. Our experts are available online, on the phone, at one of our more than 700 stores, or can even come to you.