March 6th, 2019
Asurion Selected by U.S. Cellular as Provider of Device Protection Programs
Full-service, customer-experience focused wireless carrier selects Asurion
Global tech care company Asurion announced today it was selected by U.S. Cellular to be the full-service wireless carrier’s new device protection provider effective January 1, 2020.
Asurion will offer U.S. Cellular customers device protection plans with valuable new features including local and on-demand repair options while continuing to provide competitive pricing for customers. Asurion’s industry leadership and innovation will expedite introduction of customer-centric solutions for U.S. Cellular subscribers.
“Asurion was selected for many reasons and we are particularly excited about their ability to fulfill claims on weekends, late shipping cutoff times, same-unit-repair and a robust product roadmap,” said Jay Ellison, U.S. Cellular chief operating officer.
“U.S. Cellular’s low churn bears testament to their customer service commitment so we are particularly excited to have earned their confidence. Both of our companies have a passion for continually innovating and providing outstanding service to customers,” said Tony Detter, Asurion chief executive officer.
About U.S. Cellular
U.S. Cellular strives to deliver the best customer experience including by helping them to protect their valuable devices. U.S. Cellular is the fifth-largest full-service wireless carrier in the United States, providing national network coverage and industry-leading innovations designed to elevate the customer experience. The Chicago-based carrier offers coverage where the other carriers don't and a wide range of communication services that enhance consumers' lives, increase the competitiveness of local businesses and improve the efficiency of government operations. To learn more about U.S. Cellular, visit one of its retail stores or uscellular.com. To get the latest news, promos and videos, connect with U.S. Cellular on Facebook.com/uscellular, Twitter.com/uscellular and YouTube.com/uscellularcorp.
As the world’s leading tech care company, Asurion eliminates the fears and frustrations associated with technology, to ensure our 300 million customers get the most out of their devices, appliances and connections. We provide insurance, repair, replacement, installation and 24/7 support for everything from cellphones to laptops and household appliances. Our experts are available online, on the phone, at one of our more than 700 stores, or can even come to you.