How to merge IT and product development into one department
Barry Vandevier, CIO of Asurion, knows how to combine two corporate departments into one— and he says it's all about the team
Asurion is the leading global provider of technology support and protection products, and as such we are in a unique position to provide thought leadership on market trends and best practices. CIO.com recently featured Barry Vandevier, CIO and President of Operations, in an article, “How to merge IT and product development into one department”. In it, Barry shares how Asurion is rethinking team structure to be able to deliver a better customer experience.
This article highlights the latest example of how Asurion is innovating traditional processes and procedures to deliver the best products and services for our customers. As the technology industry becomes increasingly competitive, this type of disruptive thought leadership helps Asurion attract and retain top talent, create top of the line products and services, and continue to grow our international business.
About Asurion
Asurion is the leading global tech care company providing protection, repair, replacement, and 24/7 support for all the technology in consumers’ lives. With thousands of experts ready to help whenever and wherever, Asurion proudly cares for millions of customers with thousands of different devices. Asurion provides world-class customer experiences that keep tech running. As the Chief Technology Officer of the home™, we deliver seamless, intelligent care for nearly every connected device in the home — from phones to major appliances and everything in between. Asurion is ready to help however you need it — online, over the phone, in your neighborhood, or even at your doorstep. We are a partner to the largest enterprise brands, serving over 100 clients. For more information, visit asurion.com.
- SHARE THIS ARTICLE