December 6th, 2018
How to merge IT and product development into one department
Barry Vandevier, CIO of Asurion, knows how to combine two corporate departments into one— and he says it's all about the team
Asurion is the leading global provider of technology support and protection products, and as such we are in a unique position to provide thought leadership on market trends and best practices. CIO.com recently featured Barry Vandevier, CIO and President of Operations, in an article, “How to merge IT and product development into one department”. In it, Barry shares how Asurion is rethinking team structure to be able to deliver a better customer experience.
This article highlights the latest example of how Asurion is innovating traditional processes and procedures to deliver the best products and services for our customers. As the technology industry becomes increasingly competitive, this type of disruptive thought leadership helps Asurion attract and retain top talent, create top of the line products and services, and continue to grow our international business.
As the world’s leading tech care company, Asurion eliminates the fears and frustrations associated with technology, to ensure our 300 million customers get the most out of their devices, appliances and connections. We provide insurance, repair, replacement, installation and 24/7 support for everything from cellphones to laptops and household appliances. Our experts are available online, on the phone, at one of our more than 700 stores, or can even come to you.