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December 6th, 2018

How to merge IT and product development into one department

Barry Vandevier, CIO of Asurion, knows how to combine two corporate departments into one— and he says it's all about the team

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Asurion is the leading global provider of technology support and protection products, and as such we are in a unique position to provide thought leadership on market trends and best practices. CIO.com recently featured Barry Vandevier, CIO and President of Operations, in an article, “How to merge IT and product development into one department”. In it, Barry shares how Asurion is rethinking team structure to be able to deliver a better customer experience.

This article highlights the latest example of how Asurion is innovating traditional processes and procedures to deliver the best products and services for our customers. As the technology industry becomes increasingly competitive, this type of disruptive thought leadership helps Asurion attract and retain top talent, create top of the line products and services, and continue to grow our international business.

About Asurion

Our journey in tech care began with cellphone insurance, back when consumers’ biggest tech worry was a lost or broken phone. Decades later, we're still dedicated to caring, but now we look after all the essential devices that power your life—tablets, computers, TVs, game consoles, smart speakers, fitness trackers, video doorbells, and nearly everything in between. With thousands of experts nationwide and hundreds of local repair shops, all supported by the most advanced supply chain in the industry, we've proudly cared for millions of customers with thousands of different devices. From setup, troubleshooting, repairs, or replacements, we get your favorite tech back up and running, often as soon as the same day. Asurion is ready to help however you need it — online, over the phone, in your neighborhood, or even at your doorstep.

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