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January 20th, 2025

Microsoft Names uBreakiFix by Asurion an Authorized Service Provider for Xbox Consoles

Woman opens door to uBreakiFix by Asurion store

NASHVILLE, Tenn. – Jan. 20, 2024 – Leading tech repair provider uBreakiFix by Asurion is growing its partnership roster, today announcing its new designation as an Xbox Authorized Service Provider. Customers can now bring their Xbox Series X|S console options (the Xbox Series S – 1TB in Robot White, Xbox Series X – 1TB Digital Edition in Robot White, and Xbox Series X – 2TB Galaxy Black Special Edition) to uBreakiFix by Asurion stores for in-warranty repair service using genuine parts, tools, and training direct from Microsoft.

uBreakiFix by Asurion stores’ certified repair technicians can help with everything from hardware malfunctions to general troubleshooting, and customers can have peace of mind knowing all repairs are completed to Microsoft’s quality standards.

Customers can schedule a repair appointment online or simply drop off their console without an appointment at participating uBreakiFix by Asurion stores nationwide.* Most in-store repairs can be completed within a few days, so players can get back to enjoying their favorite gaming adventures.

“We’ve been fixing Xbox devices for years, and we know how much our customers cherish their consoles,” said Dave Barbuto, CEO of uBreakiFix by Asurion. “We’re thrilled not only to extend our repair services to in-warranty Xbox customers, but also to enhance our out-of-warranty repair offerings with deeper training and quality assurance resources. Like Microsoft, we’re committed to providing the best possible experience, and we know this partnership is going to create a ton of value for our shared customers.”

uBreakiFix by Asurion stores are located in all major metros and beyond, with a majority of the U.S. population living within 10 miles of a store. uBreakiFix by Asurion repair experts have fixed millions of phones, tablets, computers, and game consoles and can help with most tech issues across nearly any device. Although original parts are reserved for in-warranty models listed above, uBreakiFix by Asurion stores remain committed to supporting out-of-warranty Xbox customers with high quality repairs performed by trained experts.**

“Our goal is to be a one-stop shop, no matter the product or problem,” Barbuto said. “Today, we fix just about anything with a power button, and we’re proud to have authorized repair partnerships with some of the biggest names across the phone, computer, and gaming industries. As we launch authorized Xbox repairs, we’re already looking to the future for opportunities to add more Microsoft devices and repair types down the road.”

For more information or to book a service appointment, visit ubreakifix.com.

*Check with your local store to confirm participation.

**Any in-warranty models beyond the Xbox Series X|S console options (the Xbox Series S – 1TB in Robot White, Xbox Series X – 1TB Digital Edition in Robot White, and Xbox Series X – 2TB Galaxy Black Special Edition) will continue to be serviced directly through Microsoft.

About uBreakiFix by Asurion

uBreakiFix® by Asurion stores specialize in the repair of consumer technology, including smartphones, game consoles, tablets, computers and nearly everything in between. Cracked screens, software issues, camera issues and most other problems can be repaired by visiting uBreakiFix stores across the U.S. Since 2016, uBreakiFix has served as a walk-in repair partner for Google Pixel customers. In 2018, uBreakiFix became a Samsung Care authorized service provider offering same-day, in-person support for Samsung Galaxy customers across the U.S. In 2019, uBreakiFix joined the Asurion family and now operates as a subsidiary of the tech care company while still maintaining the franchise model. For more information, visit ubreakifix.com.

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